Donna Rice Terrell
Dependable, customer-focused professional seeking a Night Auditor position with DoubleTree by Hilton
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About
Dependable, customer-focused professional seeking a Night Auditor position with DoubleTree by Hilton. Recognized for exceptional communication skills, professionalism, and the ability to remain calm under pressure while working independently. Experienced in serving diverse populations, maintaining confidentiality, completing accurate documentation, and resolving unexpected situations efficiently.
Strong computer, organizational, and problem-solving skills with a proven history of dependability, punctuality, and outstanding customer service.
Experience
Licensed Practical Nurse (LPN) / Certified Nursing Assistant (CNA) at Atlas at Cedar Grove Respiratory & Nursing (2024-01 – Present)
Delivered exceptional customer service, maintained accurate records, responded calmly to emergencies, worked independently, and built positive relationships with residents, families, and staff.
Paraprofessional at Bankbridge School for Neurodiversity (2021-01 – 2023-12)
Supported students, teachers, and families while maintaining a safe, welcoming environment and demonstrating adaptability, organization, and strong communication skills.
Retail Sales Manager & Sales Associate (2014-01 – 2021-12)
Delivered exceptional customer service, met sales goals, managed schedules for 3–5 employees, handled transactions, and resolved customer concerns professionally.
Life Coach/Mentor at Mentor & Legacy Treatment Services (2009-01 – 2020-12)
Provided guidance and support to youth and families while maintaining professionalism, confidentiality, and excellent communication.
Group Leader at Weight Watchers (2008-01 – 2017-12)
Recruited and retained members, facilitated meetings, and supported members in achieving wellness goals.
Owner & Operator at Mama Rice's Daycare Center (1998-01 – 2000-12)
Managed daily operations, hired and trained staff, maintained compliance, and ensured excellent customer experiences.
Education
Licensed Practical Nurse (LPN) – Eastern Center for Arts and Technology (2025-01)
Master's Degree – Pennsylvania State University (1985-01)
Bachelor of Science in Infant and Family Studies – Pennsylvania State University (1983-01)
