Donna Vivio
Results-driven luxury sales professional with extensive experience driving revenue through consultative selling, relationship management, and high-value client engagement.
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About
Results-driven luxury sales professional with extensive experience driving revenue through consultative selling, relationship management, and high-value client engagement. Proven success selling premium travel experiences, luxury home products, and complex purchases requiring trust, expertise, and personalized solutions. Skilled in full-cycle sales, client acquisition, pipeline management, CRM systems, and building long-term customer relationships that generate repeat and referral business.
Experience
Sales Advisor at Villa Vie Residences (2025-07 – Present)
- Consult with clients interested in an exclusive luxury residential cruise lifestyle.
- Guide customers through high-value purchasing decisions using a consultative approach.
- Manage sales opportunities from inquiry through closing using CRM tools.
- Build relationships through personalized communication and exceptional service.
Personal Cruise Consultant at Regent Seven Seas Cruises (2024-12 – 2025-07)
- Sold ultra-luxury, all-inclusive cruise vacations to discerning travelers.
- Delivered personalized travel consultations and white-glove service.
- Managed client relationships through proactive follow-up and Salesforce tracking.
- Achieved sales and activity goals in a competitive luxury sales environment.
Outbound Sales / Cruise Concierge at MSC Cruises (2023-01 – 2024-01)
- Sold premium cruise vacations by matching travelers with customized experiences.
- Managed the sales process from initial contact through booking.
- Built customer loyalty through consultative selling and personalized recommendations.
- Consistently achieved sales objectives.
Account Manager / Sales at The Original Frameless Shower Doors (2014-03 – 2021-08)
- Consulted with homeowners, designers, and builders on premium custom glass products.
- Generated over $6 million in sales through relationship-based selling.
- Conducted showroom consultations focused on design, quality, and customer needs.
- Developed repeat and referral business through exceptional service.
New Home Sales Consultant at Centerline Homes
Consulted with prospective buyers purchasing upscale new construction homes, providing personalized guidance, relationship-based service, and support throughout the home-buying process.
Group Sales at Pearl Cruises
Managed group sales for premium cruise experiences, providing personalized travel planning, customized itineraries, and exceptional service to discerning clients while fostering long-term relationships.
Education
Real Estate – Gold Coast School of Real Estate
High School Diploma – Piper High School
