Driphus Jackson

Experienced Property Manager with over 5 years of experience managing multi-family and single-family properties. Proven ability to drive occupancy rates, streamline property operations, and build strong tenant relationships. Adept in using property management software like Appfolio to improve operational efficiency.

Strong track record in budget oversight, vendor management, and ensuring compliance with local housing laws. Recognized for reducing vacancies, achieving high rent collection rates, and maintaining excellent tenant satisfaction. Looking to leverage my expertise to contribute to a dynamic property management team.

Property Manager - Ben Leeds Property Management - Los Angeles, CA

(2022-10)

• Managed operations for a 17-unit apartment property, achieving a 100% rent collection rate, reducing vacancies by 20% through targeted marketing, and ensuring timely maintenance completion to enhance tenant satisfaction.
• Earned consistent 5-star reviews via tenant exit survey by resolving tenant concerns efficiently, maintaining property conditions, and ensuring a seamless move-in/out process.
• Utilized property management CRM (Appfolio) to streamline rent collection, track maintenance requests, and maintain tenant records, improving operational efficiency by 15%.

Account Manager - Pacira - Long Beach, CA

(2024-01)

• Overseeing strategic partnerships with health systems, resulting in a 20% decrease in length of stay and contributing to long-term business growth and customer retention.
• Leading the Southwest region's sales and renewal strategies, achieving a 25% increase in revenue and expanding key accounts by 15%.
• Collaborating with cross-functional teams to align efforts with health system goals, resulting in a 95% client satisfaction rate.
• Partnered with directors of pharmacies to decrease opioid usage by 15%, aligning with health system objectives for patient care improvements.

Southwest Area Account Representative - Omnicell Inc - Los Angeles, CA

(2021-02 - 2024-01)

• Drove the acquisition of pharmacy automation technology for 30+ health systems in the Southwest region, increasing automation adoption rates by 25% and optimizing workflow efficiency.
• Managed all aspects of territory operations, including customer inquiries, service renewals, demoing, roadmapping, and project planning.
• Led the West Area sales team, driving team-wide success by exceeding sales targets by 15% and mentoring junior team members to improve performance.
• Demonstrated adaptability and competitive drive, consistently exceeding sales quotas.

Property Manager - Kalu Realty - Houston, TX

(2016-09 - 2019-02)

• Oversaw operations for two 25-unit multi-family properties and 10 single-family homes, maintaining a 95%+ occupancy rate and ensuring timely rent collection and property upkeep.
• Built and maintained strong relationships with contractors and vendors, negotiating cost-effective service agreements and ensuring timely completion of maintenance projects.
• Managed all aspects of rent collection, tenant notices, and property marketing.

Bachelor of Arts - Sports Management - Rice University (2011-08 - 2015-12)