Dylan Timberlake

Resourceful Customer Service Professional with experience in cashiering and retail operations. Delivers exceptional service, manages transactions accurately, and resolves issues effectively. Known for maintaining organized environments and fostering team collaboration.

Cashier at Arby's Restaurant (2026-05 – 2026-07)

• Managed cash register operations, processing payments with accuracy and efficiency.
• Provided customer service by assisting with inquiries and resolving complaints, enhancing customer satisfaction.
• Trained new cashiers on register procedures and customer service best practices, ensuring consistent service quality.
• Welcomed customers at the entrance, ensuring a friendly atmosphere, providing information about products and services.
• Collaborated with team to uphold store cleanliness and organization standards.
• Monitored inventory levels, ensuring stock availability for customers.
• Stocked shelves with merchandise, checking for damaged items regularly.
• Arranged storage spaces systematically to facilitate easy access to products to maximize efficiency of space usage.

Cashier at Qdoba Eats (2025-12 – 2026-02)

• Delivered exceptional customer service while promoting loyalty programs, contributing to increased customer retention and sales.
• Resolved customer complaints promptly and courteously, ensuring high levels of customer satisfaction and repeat business.
• Trained new cashiers on register operations and customer service protocols, enhancing team readiness and service quality.
• Operated cash register to process payments via cash, credit card, check, or gift card.
• Maintained cleanliness of checkout area, ensuring a neat and safe workspace.
• Collaborated with front-end staff to assist customers in locating specific products and answering inquiries.
• Executed daily recovery tasks to restore store organization and presentation to optimize productivity throughout the store.
• Stocked shelves with merchandise, checking for outdated or damaged items regularly.

Volunteer at Next Step Recycling (2018-02 – 2019-05)

• Facilitated volunteer engagement at community events to strengthen community ties.
• Operated equipment for safe disassembly and processing of recyclable materials.
• Sorted and categorized recyclable items to streamline processing workflows.
• Maintained clean, organized workspace in cooperation with team members.
• Managed cash register operations, handling cash, credit, and gift card payments.
• Assisted customers with product inquiries, ensuring excellent service.
• Organized merchandise displays to optimize customer shopping experiences.
• Monitored inventory levels and reported discrepancies promptly to management.

– Bartlett (2027-05)