Emily K Vanni

Detail-oriented operations professional with 10+ years of experience in client relations, sales, scheduling, financial administration, and team coordination. Adept at managing multiple priorities, maintaining and building relationships, and ensuring smooth day-to-day operations. I'm eager to bring strong organizational and communication skills to a Property Manager role.

Personal Assistant: Operations & Administrative Manager - Hollister Rand

(2024-01)

• Oversee all daily administrative operations including scheduling, invoicing, client communications, and file management — mirroring the organizational demands of property management.
• Manage financial records and billing; tracked income, expenses, end of year taxes and vendor payments with accuracy.
• Coordinate outreach and relationship management, growing client network and increasing organizational reach.
• Maintain website, digital calendars, and all operational files ensuring up-to-date and accessible records at all times.

Operations Coordinator & Educator - Rocket Club

(2022-01)

• Coordinated client communications, managed schedules, and maintained strong parent/client relationships across a growing customer base.
• Supported website operations and marketing, contributing to an increase in sales and brand visibility.
• Developed structured programs and maintained detailed records of client progress and engagement.

Producer & Operations Lead - Heart of Heart Non-Profit Theatre Company

(2023-01 - 2025-01)

• Led organizational operations including budgeting, scheduling, and vendor coordination within tight financial constraints.
• Managed fundraising initiatives, ticket sales and community outreach, demonstrating ability to build relationships, drive engagement and profits.
• Facilitated regular team meetings and maintained clear lines of communication across stakeholders.

Client Success Manager & Sales - Self-Employed / Crunch / Equinox

(2015-01)

• Managed a portfolio of 50+ clients, handling personalized scheduling, program management, and ongoing individualized communication — directly analogous to tenant relationship management.
• Led a team of trainers, overseeing schedules, performance, and accountability across a multi-location operation.
• Drove high client retention through proactive outreach, conflict resolution, and consistent follow-through.
• Facilitated and operated as a sales rep, promoting members to purchase memberships and packages.

Content Strategist & Administrative Assistant - Executive Performance Institute for Coaching

(2022-01 - 2023-01)

• Supported day-to-day operations including scheduling, communications, and digital file management.
• Coordinated rebranding and digital content strategy, demonstrating project management and vendor coordination skills.

Virtual Producer - RadioMD & DoctorPodcasting

(2018-01 - 2020-01)

• Managed production schedules, client communications, and team coordination across concurrent projects.
• Ensured quality standards and timeline adherence, demonstrating ability to manage multiple priorities under deadline.

B.F.A. - Otterbein University (2011-01 - 2015-01)