Emma Taylor

Trained and onboarded 5+ baristas on the history of Starbuck's as a company, food safety, health standards and the importance of store cleanliness, customer service excellence in both drive thru and front of store, beverage and food preparation, opening and closing procedures, performance evaluations, and money safety. Team leadership and workflow delegation to ensure we reach our daily and monthly performance goals. Entrusted with the task of counting, dividing, and documenting tips for the partners every week.

Barista Trainer and Shift Leader at Starbuck's (2022-08 – Present)

• Trained and onboarded 5+ baristas on the history of Starbuck's as a company, food safety, health standards and the importance of store cleanliness, customer service excellence in both drive thru and front of store, beverage and food preparation, opening and closing procedures, performance evaluations, and money safety.
• Team leadership and workflow delegation to ensure we reach our daily and monthly performance goals.
• Entrusted with the task of counting, dividing, and documenting tips for the partners every week.

Shift Leader at Panda Express (2021-03 – 2022-08)

• Served customers in drive thru and and inside the store simultaneously while monitoring food cooking times, fellow partners, labor, and sales data.
• Cash handling, counting registers, handling transactions, and ensuring order accuracy.
• Ensuring food standards are met in both safety and company standard.