Emma Wells
Customer Service Clerk
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About
Full-time position utilizing customer service, management, and hospitality skills.
Experience
Customer Service Clerk at Harris Teeter (2024-01 – Present)
Promoted from Barista to Cashier and then Customer Service Clerk. Assisted customers, handled transactions, and resolved issues.
- Promoted quickly due to reliability and strong customer service skills.
- Developed experience across multiple departments.
- Recognized for professionalism and teamwork.
Co-Manager at Green Room Cafe (2021-02 – 2021-09)
Responsible for shift operations, including staff training, food preparation, and customer service.
- Never called out and never late.
- Developed training material.
- Organized inventory.
- Ran special events to increase sales.
Co-Manager at Green Room Cafe (2022-09 – 2023-11)
Barista at Starbucks (2022-02 – 2022-06)
Worked drive-through, hot bar, cold bar, and customer support. Learned quickly and placed on bar by day 2 of training.
Entertainment Actor at Cedar Fair (2021-09 – 2021-10)
Performed at Scarowinds and Winterfest, creating memorable guest experiences.
- Recognized as top location scarer multiple nights.
- Never called out and never late.
- Won 3 employee awards at Scarowinds.
Entertainment Actor at Cedar Fair (2022-09 – 2022-10)
Entertainment Actor at Cedar Fair (2023-09 – 2023-12)
Cast Member at Narroway Productions (2012-01 – Present)
Operated register, served meals, restocked items, cleaned theater, and rehearsed for shows.
- Worked 36+ hours weekly during show runs.
- Consistently punctual and dependable.
- Trained new cast members.
