Organized and detail-oriented Administrative and Medical Office Professional with experience supporting physicians, patients, and office teams in fast-paced healthcare and business environments. Skilled in scheduling, insurance verification, billing, patient intake, and maintaining HIPAA compliance. Demonstrates strong communication, multitasking, and record management abilities to ensure efficient operations and quality service.
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I am a highly organized and detail-oriented administrative and medical office professional with hands-on experience in fast-paced healthcare and business environments. I have a strong background in front-desk operations, patient scheduling, insurance verification, billing, EMR/EHR systems, and maintaining HIPAA compliance. Throughout my experience, I have supported physicians, patients, and office teams by ensuring efficient daily operations and delivering excellent customer service.I have worked in multiple medical settings including neurology, podiatry, pediatrics, and university healthcare offices, where I gained experience managing patient records, coordinating appointments, processing insurance information, assisting with patient care, and handling medical documentation with accuracy and confidentiality.
I am skilled at multitasking, communication, record management, and creating a welcoming environment for patients and staff.In addition to healthcare experience, I also have experience in administration, fundraising, customer service, and corporate office support. My previous roles strengthened my abilities in professional communication, event coordination, organization, and team collaboration. I am bilingual in English and Spanish, proficient in Microsoft Office Suite and EMR systems such as eClinicalWorks and SoundClear, and passionate about providing efficient, compassionate, and professional support in any workplace.
Gallaudet University – Hearing and Speech Center | Washington, DC Medical Receptionist August 2025 – January 2026 (seasonal position) Greet and assist patients, ensuring efficient and professional front-desk operations. Schedule appointments, manage patient intake, and maintain EMRs with accuracy. Process insurance information and billing documentation in compliance with HIPAA.
Coordinate communication between medical staff, students, and departments. Support a diverse community, including individuals who are Deaf or hard of hearing.MedPeds LLC | Silver Spring, MD Medical Receptionist April 2025 – June 2025 Checked in up to 100 patients daily and maintained accurate patient data. Scheduled follow-ups and processed insurance verifications.
Handled billing inquiries, copayments, and patient records. Ensured HIPAA compliance and patient confidentiality at all times.Chevy Chase Foot & Ankle LLC | Chevy Chase, MD Medical Receptionist March 2024 – July 2025 Assisted podiatrist with patient care, minor procedures, and orthotic fittings. Conducted X-rays and managed patient histories in EMR systems.
Scheduled appointments, verified insurance, and processed billing/coding. Educated patients on wound and post-operative care. Managed office inventory and maintained sterile work environments. Dr. Mohammad H.
Beiraghdar, MD – Neurology Office Secretary / Medical ReceptionistApril 2024 – March 2025 Recorded patient medical histories and vital signs. Managed front-desk operations including scheduling and coordination with medical staff. Ensured HIPAA compliance and accuracy in medical documentation.
Supported physicians in patient education, billing, and coding processes. Archdiocese of Washington – Catholic Schools Office | Washington, DC Intern / Secretary August 2021 – June 2023Created and formatted professional documents, agendas, and reports. Managed communications, event registrations, and file organization.
Supported school leadership with scheduling, email correspondence, and logistics.Savantage Solutions | Rockville, MD Intern / Receptionist August 2019 – June 2020Greeted guests and managed visitor logs in a corporate setting. Organized mailroom operations and maintained front-desk order. Filed company invoices and supported event coordination
DON BOSCO CRISTO REY HIGH SCHOOL
& CORPORATE WORK STUDY PROGRAM
