Erin Bishop
VP, Learning & Development / Performance Consultant
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About
Vibrant and results-driven leader with over 25 years of experience driving operational excellence, sales growth, and talent development across franchise and retail environments. Proven ability to consult with and support franchisees on business strategy, sales performance, and operational efficiency. Recognized for turning around underperforming stores and leading high-impact events.
Known for an exceptional work ethic and a strong commitment to building cohesive teams and customer-centric cultures that deliver measurable results. I have a genuine passion for sales and find great fulfillment in understanding customers' needs and providing solutions that truly enhance their lives. I believe effective selling is rooted in building relationships and earning trust.
My enthusiasm for sales is fueled by the satisfaction of making a positive impact on customers' lives and contributing to the overall success of the team.
Experience
VP, Learning & Development / Performance Consultant - The Maids International - Omaha, NE
(2021-06 - 2026-05)
- Lead franchise-wide performance improvement initiatives for operations.
- Consult Franchise owners on business metrics, Sales strategies including live in-home sales, safety, and team culture.
- Manage national vendor relations and procurement strategies to streamline operations.
- Oversee new franchise onboarding.
- Spearheaded R&D projects introducing cutting-edge service and product solutions.
- Drive innovation through product and equipment research, testing, and implementation.
- Standardized procurement systems and built vendor relationships to enhance franchise efficiency.
- Provided hands-on business coaching and consulting to franchise locations nationwide.
- Implemented safety and environmental best practices in partnership with chemical engineers and industry experts.
VP, Franchise Support & Learning Development - The Maids International - Omaha, NE
(2005-10 - 2021-05)
- Directed onboarding of all new franchisees through a blended learning program.
- Developed and delivered sales training (inbound, outbound, in-home) for franchise managers and staff.
- Conducted field visits to assess business health and design action plans to improve KPIs.
- Oversaw franchisee compliance with safety protocols and customer experience standards.
Director of Training & Product Development - The Maids International - Omaha, NE
(2003 - 2005)
- Designed and delivered national training programs using multimedia, on-site, and classroom methods.
- Partnered with microbiologists and engineers to improve health-focused cleaning protocols.
- Coordinated 18 national conventions and transitioned product procurement to a digital platform.
- Created engaging learning content, including video training libraries for ongoing franchise support.
Education
Bachelor of Science - Business Management (Merchandising Focus) - University of Nebraska at Kearney
