Erin Harris

Versatile and highly organized operations and executive support professional with 15+ years of experience driving organizational effectiveness across fast-paced, high-volume environments. Proven expertise in project coordination, communications management, and cross-functional collaboration, with a track record of streamlining processes, supporting senior leadership, and delivering exceptional client experiences. Known for building strong relationships at all levels, adapting quickly to evolving priorities, and bringing precision, professionalism, and creative problem-solving to every challenge.

Senior Client Operations Specialist at Insight Enterprises (2023-01 – Present)

• Manage end-to-end sales processes — quoting, pricing, and order fulfillment — for enterprise-level clients.
• Serve as primary client liaison, handling high-volume communications with professionalism and responsiveness.
• Coordinate vendor pricing and resolve discrepancies to protect margin integrity and accelerate deal cycles.
• Lead cross-functional special projects from initiation through completion, consistently meeting deadlines.
• Produce operational reports and performance analyses to inform leadership decisions.
• Optimize internal workflows, reducing redundancy and improving team throughput.

Insurance Coordinator / Executive Assistant at Ensign Partners (2021-01 – 2023-12)

• Managed comprehensive administrative operations supporting a multi-function executive leadership team.
• Served as liaison between clients, agents, and internal departments to facilitate swift issue resolution.
• Processed insurance applications with accuracy and full regulatory compliance.
• Delivered high-touch client service, resolving complex inquiries with professionalism and follow-through.
• Coordinated executive calendars, meetings, and prepared briefing materials and correspondence.
• Maintained CRM data integrity through consistent entry, updates, and quality auditing.
• Drafted and refined internal and external communications aligned with organizational voice.

Office Manager at Calvary Free Lutheran Church (2015-01 – 2020-12)

• Managed all communication channels — phone, email, social media, and website — for consistent professional outreach.
• Supported financial operations including budgeting, bill payments, payroll processing, and donation tracking.
• Prepared weekly worship materials including bulletins, music folders, and PowerPoint presentations.
• Organized documentation for monthly, quarterly, and annual meetings and leadership sessions.
• Monitored inventory and coordinated supply ordering to maintain operational readiness.
• Provided administrative support to the Senior Pastor and staff across day-to-day operations.