Esther Mercado
Dedicated licensed optician with strong skills in dispensing eyewear and interpreting prescriptions
Talent
Rancho Cucamonga, California, United StatesMember since May 17, 2026
Certified Dispensing OpticianDispensed prescription eyewear and contact lenses with high accuracyInterpreted prescriptions and performed precise optical measurementsAssisted members with frame and lens selection and product educationAdjusted and repaired eyewear; completed final quality inspectionProcessed insurance orders and maintained accurate documentationProvide bilingual English/Spanish member supportMaintained compliance with California licensing and ABO/NCLE standards
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Certified Dispensing OpticianDispensed prescription eyewear and contact lenses with high accuracyInterpreted prescriptions and performed precise optical measurementsAssisted members with frame and lens selection and product educationAdjusted and repaired eyewear; completed final quality inspection
About
Dedicated licensed optician with strong skills in dispensing eyewear and interpreting prescriptions. Committed to delivering exceptional customer service and training staff to enhance team performance.
Experience
Licenced optician - Costco - City of Industry, California
(2005-08 - 2026-01)
- Assisted customers in selecting appropriate eyewear based on individual needs.
- Dispensed and fitted eyeglasses and contact lenses for optimal comfort.
- Maintained inventory of frames, lenses, and related optical supplies.
- Trained new staff on customer service protocols and product knowledge.
- Collaborated with optometrists to manage patient care and follow-up appointments.
- Addressed customer inquiries and resolved issues regarding eyewear products.
- Maintained inventory of contact lenses, spectacle frames, sunglasses, and accessories.
- Provided accurate measurements and fittings for customer eyeglasses.
- Dispensed contact lenses accurately according to doctor's prescriptions.
- Instructed customers on proper care and maintenance of their eyewear.
- Repaired broken frames or replaced damaged lenses as necessary.
- Processed payments and prepared invoices for completed sales transactions.
- Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
Education
Ophthalmic Technicians - Ophthalmic Technology - National Education Center (1990-05)
