General Manager - Precision Garage Doors
(2025-11)
Oversaw full operational and financial performance, managing P&L while driving 20% revenue growth and improving operational efficiency by 12%. Led sales strategy with direct accountability for technician close rates, average ticket value, and revenue per call, while optimizing call center performance, lead response speed, and digital marketing ROI across Google, Meta, and Bing campaigns. Managed a high-performing team of 15 sales professionals and 11 service technicians, aligning daily execution with growth and margin targets while overseeing scheduling, dispatch, inventory, pricing, and cost controls.
- Implemented KPI dashboards to track call volume, conversion rates, technician productivity, and customer satisfaction, increasing inbound demand and booking rates through improved call handling and speed-to-lead processes.
- Strengthened performance standards, technician training, and leadership accountability while partnering with ownership on strategic planning, forecasting, vendor management, and scalable market expansion initiatives.
Vice President, Sales & Service Delivery - CREATE SPACES (Steelcase Dealership for Commercial Furnishings, FalkBuilt Interior Construction and Audio Visual Integrator)
(2024-06 - 2025-11)
- Leads multi-state sales, operations, and service delivery teams, responsible for revenue growth for Interior Commercial Furnishings, Audio Visual, and Interior Construction alignment, and customer lifecycle strategy.
- Exceeded company revenue goals by 30% ahead of fiscal year end through market expansion, strategic account targeting, and high-value partnerships.
- Built and scaled high-performing sales teams; implemented KPIs, coaching programs, and accountability frameworks that increased win rates and productivity.
- Used Salesforce and data analytics to monitor territory performance, predict trends, and optimize promotional and operational planning.
- Leads marketing efforts for events, associations and industry exposure doing over 20 in-market events and partnership showcases.
Director, Capture & Digital Services Sales - XEROX CORPORATION
(2020-06 - 2024-06)
- Led an 8-state enterprise region plus Canadian markets, managing multi-regional teams and complex pipeline development.
- Delivered $25M on a $21M quota, operating consistently at 110–130% attainment.
- Developed strategic growth initiatives across new verticals—channel partners, enterprise accounts, and global distributors.
- Drove expansion into competitive markets through community engagement, industry events, and targeted campaigns.
- Used data-driven decision-making and predictive forecasting to shape regional strategy and allocate resources across diverse markets.
Sales & Delivery Director, State & Local Division - Hewlett Packard Enterprise and DXC TECHNOLOGY
(2016-12 - 2020-06)
- Managed sales and delivery teams across North America, expanding presence in emerging segments and complex strategic accounts.
- Directed multicultural, remote teams while maintaining KPI discipline, accountability, and high performance.
- Worked cross-functionally with product, operations, and marketing to ensure readiness for large-scale deployments and client onboarding.
National Sales Partner, Cloud & Enterprise Solutions - Hewlett Packard Enterprise and DXC TECHNOLOGY
- Managed enterprise cloud and SaaS portfolios across U.S. territories; collaborated with partners and distributors to increase product penetration.
- Executed national GTM strategies, increasing adoption in competitive accounts through tailored messaging and technical value articulation.
Director of Sales & Marketing - PRESSREADER
(2014-04 - 2016-12)
- Founded and led a new division focused on 3rd-party sponsorship sales across the PressReader platform.
- Secured 90+ sponsorship agreements and expanded revenue streams in healthcare, education, transportation, and telecom sectors.
- Awarded Most Successful B2B Manager (2016) for exceptional performance and growth results.
Director, Product Development & Marketing - GLOBALIVE
(2011-12 - 2014-04)
- Created 33 dedicated roaming countries in EMEA and APAC, saving 50% across P&L by internalizing partnerships.
- Managed national partnerships and go-to-market strategies.
- Directed a team of 7 channel and UX/UI managers, leading all new product marketing efforts.
- Delivered over $3.5M USD+ annually and exceeded quotas.
- Hired, trained, and coached 12 account managers and business development executives.
Sales Manager - MCKESSON
(2009-02 - 2011-12)
- Expanded regional client base by 30%, increasing revenue by 50%.
- Improved profitability by 12% while managing key national partnerships in the western region.
- Directed product marketing and new release strategy for medical product lines.
- Earned President's Club (2010) for outstanding leadership and results.
- Recruited, trained, and managed a 19-person sales and distribution team.
Event Sales Manager - EXECUTIVE PLAZA HOTEL
(2005-02 - 2009-09)
- Managed and contracted over 400 corporate and private events within three years.
- Built a creative promotions and marketing team to enhance client engagement and event success.
- Promoted from Event Coordinator to Executive Event Sales Manager in 2006.
- Cultivated long-term relationships with corporate clients, resulting in recurring event business.
Sales Team Lead - BENCO DENTAL
(2002-09 - 2005-02)
- Tripled revenue within 24 months and increased profitability by 11%.
- Boosted wholesale sales by 33% and achieved President's Club and Captain's Club honors for two consecutive years.
- Promoted to Team Lead in third year for leadership excellence and consistent quota achievement.
