Fatima Perez-Sosa

I am a motivated and detail-oriented professional with extensive experience in retail and customer service, complemented by a strong academic background in Justice Studies with minors in Psychology and Justice and Families. I am highly passionate about the intersection of law, crime, and human behavior, with a particular interest in forensic psychology. I am eager to apply strong communication, problem-solving, and interpersonal skills in a role that supports both governmental organizational goals and meaningful community impact especially in minority neighborhoods.

Online Order Filling Team Associate/Personal Shopper at Walmart (2026-01 – 2026-02)

• Navigating the store with a cart to select merchandise, including fresh produce and cold items, to meet time-sensitive order goals.
• Organizing packed items in the designated backroom staging area (refrigerated or ambient) for efficient pickup.
• Delivering completed orders to customer cars, including handling payments and substitutions.
• Selecting high-quality, fresh products and making appropriate, similar substitutions if an item is out of stock.
• Using handheld devices (smartphones/TCs) to manage inventory, pick lists, and scan items for accuracy.

Fulfillment Center Warehouse Associate at Amazon (2025-05 – 2025-12)

• Pick items for customer orders with 99-100% accuracy.
• Fulfill quality customer orders and manage accurate inventory data.
• Pack items for customer orders promptly to ensure on-schedule delivery.

Sortation Associate at Amazon (2023-06 – 2024-01)

• Scan packages at a consistent rate of 88 or more each shift.
• Scan and stage each Amazon cart and pallet into the correct truck trailer.
• Scan multiple small packages into the correct destination bin/cart.
• Scan multiple medium and large packages into the correct destination cart/pallet.
• Process, label, and stage carts and pallets for delivery processing.

Family Advocate Intern at Wynona's House Child Advocacy Center (2022-09 – 2022-12)

• Observe and shadow the Forensic Video Interview Process.
• Observe and participate in Community Needs Assessment Training.
• Shadow experience from the Family Victim Advocate while interacting and providing services to families.
• Observe and participate in monthly Multi-Disciplinary Team meetings.
• Observe and participate in weekly intake meetings.
• Perform interactions and assist the children and non-offending caregivers.
• Provide food supply packages and hygiene packages along with other materials to children and their non-offending family members.

Cashier at Aldi Inc. Supermarket (2019-09 – 2021-11)

• Help customers search for food items and sales on the floor, including Instacart shoppers.
• Shift and organize store shelves and box aisles, collecting empty boxes.
• Stock merchandise on store shelves ready for sale.
• Cashier operations such as memorization of food codes, return merchandise, all with an efficient ring speed.
• Deposit daily cash collections at the end of every shift.

Brand Representative at Abercrombie and Fitch (2018-07 – 2019-08)

• Guide customers to find their size in clothing.
• Perform size checks on the floor and in the stock room, fitting room management.
• Complete daily cashier operations, scanning, alarm detachment, fold.
• Fill hangers and organize racks in color and price order before closing.
• Develop inventory experience with shipment and stock experience.

Sales Associate at Aerosoles (2017-12 – 2018-01)

• Assist customers in finding their shoe size, unloading shipments, putting out new displays, and putting tags on displays.
• Perform daily cashier operations, scanning, and alarm detachment.
• Organize all shoe merchandise in size order before opening and closing the store.
• Develop experience with shipment to the sales floor and housekeeping/cleaning as well.

Bachelor of Science in Nursing – University of Central Florida, Main Campus (2024-08 – 2025-12)

President's Honor Roll in Honors Recognition – University of Central Florida (2025-01 – 2025-05)

Dean's List in Honors Recognition – University of Central Florida (2024-08 – 2024-12)

Bachelor of Arts in Justice Studies; Minors in Psychology and Justice and Families – Montclair State University (2023-01)