Customer Service Manager Account Management
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I have over 20 years of experience in leadership, customer service, and management, with 18 years dedicated to the telecommunications industry. I specialize in guiding teams, solving complex customer challenges, and delivering reliable, results-driven solutions in fast-paced environments.
I am a telecommunications professional with over 20 years of leadership, customer service, and management experience, including 18 years in the telecom industry. Currently, I serve as an Account Liaison for public sector organizations, where I support account maintenance, strengthen client relationships, and collaborate with internal teams to ensure effective service delivery and long-term partnerships.