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Michael Camba

Michael Camba

Service Manager

Talent
Atlanta, FultonMember since October 31, 2024
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About

20+ years of experience in communications

Experience

20+ years of experience in communications

Bearcom (2018-Present), Service Manager

  • Participate in customer site walks with sales organization to determine optimum system and network design, antenna location, etc. to satisfy customer requirements
  • Coordinate recruitment and hiring of technical staff
  • Participate in negotiations of customer contracts and contract change - Provide technical support for co-workers, customers and vendors across multiple lines of business
  • Participate in planning, budgeting, vendor selection and quality assurance efforts
  • Complete scheduling for installers, technicians and mobile outfitters - Manage multiple projects. Ensure all required documentation materials and expectations are communicated internally and with customers - Complete invoicing and manage P&L. Provide monthly reports to management.
  • Performed P25 and commercial system maintenance and troubleshooting
  • Perform radio programming on P25 subscribers and commercial systems.

ProComm Telecommunications (2003-2018), Operations Manager

  • Partner successfully with inter-department and customer base and vendors to produce positive revenue streams and business practices.

-Strengthened company’s business by leading implementation of project management practices and methodologies.

  • Trained, coached and mentored staff to ensure smooth adoption of new programs
  • Worked directly with inter-departments and sub-contractors to achieve on-time milestones and completion dates.
  • Directed planning, budgeting, vendor selection and quality assurance efforts
  • Designed and maintained simple and complex customer networks
  • Communicate project objectives to team members
  • Monitor timelines, flagged and communicated potential issues to internal team and customers
  • Review sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
  • Assessed vendor products and maintained positive vendor relations.
  • Collaborate with the Operations, Engineering, Accounting and Sales departments to achieve desired project outcome.

Education

Lincoln Memorial university – BS- Business – Atlanta, GA

Cittone Institute of Technology – Electronic and Computer Repair – Edison, N

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