Gilda Barbosa

Detail-oriented professional focused on maintaining organization, and adeptly identifying opportunities for streamlined processes. Demonstrated expertise in providing precise interpretation services, fostering community engagement initiatives, and delivering technical support. Proficient in utilizing data analysis tools and software.

Native

Spanish speaker with a strong command of both written and spoken English.

Language Center Manager - UT Health Behavioral Sciences Center - Houston, TX

(2023-09)

• Built the Language Center department from the ground up, establishing workflows and operational systems that were previously nonexistent. Spearheaded the development of standardized procedures, scheduling systems, and quality control measuresto support efficient and consistent language access across the organization
• Oversee and manage the daily operations of the Language Center Program. Responsible for addressing the translation needs of patients, physicians, clinicians, social workers, and nursing staff to ensure the delivery of high-quality patient care
• Provide direction, organization, and supervision to the Language Center Program and the interpreting/translating staff
• Receive all requests for translations and interpretations services and work out a daily schedule based on patient needs. Ensures adequate resources are available to provide appropriate services including internal interpreters/translators, external translators, video-remote and telephonic interpretation services
• Audit translations for accuracy, ensuring adherence to grammatical, lexical, and content standards
• Collaborate with Procurement to manage the contracts with the interpretation service providers
• Manages Human Resources activities of the department in regards to: recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning

Spanish Linguist - Metlang - Houston, TX

(2018-11)

• Provide precise verbal and written summaries of intricate Spanish communications, bridging language barriers for diverse audiences
• Skillfully translate and transcribe complex court proceedings documents for the Departmentof Justice, maintaining high levels of accuracy and linguistic nuance
• Collaborate seamlessly with cross-functional teams to ensure alignment, accuracy,and compliance with linguistic standards
• Conduct thorough quality control assessments, exercising revision rights to refine translated content and optimize final deliverables
• Regularly review performance and transcripts, identifying areas for improvement and contributing to ongoing linguistic excellence

Interpreter - Imani Counseling - Houston, TX

(2019-03 - 2023-12)

• Communicate the importance of mindfulness, distress tolerance, and emotionalregulation
• Execute community engagement initiatives
• Edit provided documents for translation and transcription
• Quality control assessments and evaluations

Purchasing Manager - Hotel Equipment - Houston, TX

(2018-05 - 2018-11)

• Conducted internal audits on monthly invoicing, and turnaround time
• Tracked key functional metrics, enabling data-driven decisions reducing expenses and enhancing overall operational effectiveness
• Executed strategic procurement initiatives, ensuring timely delivery of criticalresources

Ophthalmology Technician/Scribe - Arizona Eye Consultants - Tucson, AZ

(2017-07 - 2018-05)

• Simplified complex technical concepts to ensure patient understanding
• Conducted comprehensive preliminary eye exams, contributing to accurate diagnosis of cataracts, glaucoma, and other ocular issues
• Aided physicians in preparing for procedures and exams, performed optic nerve photographs and optical coherence tomography exams
• Instructed patients on proper medication usage, enhancing treatment adherence
• Provided vital translation services for Spanish-speaking patients

Vocational Provider - Elite Community Services - Tucson, AZ

(2013-02 - 2015-11)

• Developed and delivered educational training programs for individuals with mental health challenges, resulting in improved employability and overall well-being
• Successfully organized and facilitated community forums, workshops, and eventsthat promoted mental health awareness and positive dialogue
• Collaborated with employers to create tailored employment opportunities, enabling clients to enhance their social and vocational skills
• Established strong working alliances with clients, case workers, and therapists, contributing to successful rehabilitation outcomes
• Translate for Spanish speaking patients and guardians

Legal Secretary - Law Office of Eric Slocum Sparks, P.C. - Tucson, AZ

(2010-03 - 2011-07)

• Managed filing of bankruptcy documentation and financials for Chapter 7, 11, and 13 cases
• Coordinated hearings with court personnel, ensuring smooth communication and scheduling
• Efficiently uploaded motions, notices, and reports, streamlining documentation processes

Procurement Logistics Coordinator - Technip - Houston, TX

(2007-10 - 2008-11)

• Led and managed procurement plans for tenders, optimizing supplier relationships and cost reduction
• Proposed procurement strategies that contributed to schedule optimization
• Ensured quality control throughout procurement processes

Logistics Coordinator/Dispatch/Document Control - MSC - Houston, TX

(2002-07 - 2007-10)

• Efficiently prepared, routed, and managed purchase orders for global exportation, and collaborated with transportation systemsto review materials, guaranteeing accuracy and quality
• Managed daily cargo from various rail ramps ensuring proper logistics operations
• Monitored and managed hazardous cargo shipments in compliance with safety regulations

Bachelor of Science - Cell Physiology - University of Arizona (2016)