Glen Hart

Dynamic Area Vice President specializing in healthcare operations with over 20 years of experience. Proven track record of enhancing patient satisfaction, achieving budgetary targets, and driving significant growth in service delivery across multiple clinics. Expertise in staff development, regulatory compliance, and strategic business partnerships. Committed to leveraging operational efficiencies, and quality metrics, to elevate healthcare standards along with patient outcomes.

Operations Manager at Rayus Radiology (2024-09 – 2026-03)

Manage operations for three imaging centers in North Texas including McKinney, Plano, and Richardson. Supervise radiology technicians and front office staff to enhance the patient experience. Achieve monthly and yearly budget goals, supporting organizational objectives. Develop and train staff in patient registration processes. Collaborate with business development to boost community education and referrals. Ensure compliance with MRI, Mammography, CT, and Xray protocols.

• Directed operations across three centers, enhancing service efficiency.
• Led staff training initiatives Improving patient registration accuracy.
• Collaborated with business development to elevate community engagement.
• Maintained compliance with regulatory standards for imaging centers.

Sr. Clinic Administrator at Akumin (formerly Preferred Imaging Services) (2024-04 – 2024-05)

Manage operations for three imaging centers in North Texas including Corinth, Denton, and Frisco. Supervise radiology technicians and front office staff to enhance the patient experience. Achieve monthly and yearly budget goals, supporting organizational objectives. Develop and train staff in patient registration processes. Collaborate with business development to boost community education and referrals. Ensure compliance with MRI, Mammography, CT, and Xray protocols.

• Directed operations across three centers, enhancing service efficiency.
• Led staff training initiatives Improving patient registration accuracy.
• Collaborated with business development to elevate community engagement.
• Maintained compliance with regulatory standards for imaging centers.

Project Manager at StrideCare (Corporate Office) (2022-05 – 2024-03)

Oversee implementation and management of projects within StrideCare Podiatry, Wound Care, and Vascular Centers. Develop project templates for practice acquisitions, onboarding and offboarding, utilizing Asana. Facilitate weekly Zoom meetings to address issues and maintain project template timelines. Conduct site visits to new vascular clinics, ensuring smooth transitions and due diligence for acquisitions.

• Spearheaded opening of two new vascular clinics in December 2022 and January 2023
• Created comprehensive practice acquisition handbook for podiatry practices.
• Coordinated physician onboarding process across multiple practices.
• Assisted with Athena EMR implementation and support.

Practice Manager at StrideWoundCare (2021-09 – 2022-03)

Oversee wound care operations for StrideWoundCare's home and clinic services. Manage six clinic locations and schedules across the DFW area. Drive business growth to enhance patient access to wound care services.

• Supervise six nurse practitioners and front office staff to ensure quality care.
• Achieved significant growth in new patient census and continued care scheduling.
• Streamlined supply management for clinic and home visits.
• Utilized Athena EMR for effective patient progress tracking.

Business Development Director at Western Healthcare (2020-11 – 2021-09)

Drive business development to expand market share across six states for locum physicians and CRNA coverage. Engage daily with customers via phone to assess goals and coverage requirements for partner hospitals. Collaborate with hospitals, clinics, and ambulatory surgery centers to establish contracting services with providers. Achieve monthly and quarterly performance targets set by Western Healthcare.

• Drove market expansion across six states for locum coverage.
• Engaged with clients to define service goals and needs.
• Collaborated with healthcare facilities on provider contracts.
• Achieved set monthly and quarterly business objectives.

Area Vice President at Healogics (2017-01 – 2020-01)

Oversee business growth at wound care centers across Kansas, Oklahoma, and Texas. Collaborate with Program Directors, clinic staff, and physicians to ensure high-quality care and meet budgetary goals. Execute successful wound care center implementations and support teams in achieving hospital and company objectives.

• Drove program contribution margin success by optimizing operational efficiencies.
• Championed performance improvement plans for enhanced center outcomes.
• Ensured compliance with contractual obligations with hospital partners.
• Partnered with Regional Director of Clinical Operations to meet quality metric benchmarks.

Area Program Director at Healogics (2007-01 – 2017-01)

Manage Wound Care Centers in assigned territory during program director vacancies. Coordinate patient services, ensuring quality and operational efficiency through strategic resource allocation and process improvement. Utilize expertise in CPT codes and reimbursement, partnering with Healogics Reimbursement Department to resolve billing and insurance issues. Prepare and present performance reports regularly for hospital partner. Train and mentor new program directors.

• Drove patient volume increases through enhanced operational and service partnerships.
• Achieved high contract retention by cultivating relationships across hospital departments.
• Improved operational quality by updating and enforcing clinical practice policies and guidelines.
• Led implementation of new wound care centers.

Program Implementation Manager at Healogics (2011-01 – 2012-01)

Led special HMA Hospital project to establish five wound care centers across Florida, North Carolina, and South Carolina. Collaborated with hospital executives during planning and implementation, ensuring compliance with requirements and standards. Supported recruitment efforts for new team members across all locations.

• Drove successful opening of all centers on time and within budget.
• Championed team-building initiatives for wound care specialists and facility leaders.
• Orchestrated hiring processes, enhancing staffing quality and efficiency.

Program Director at Healogics (2005-01 – 2007-01)

Directed strategic management and market growth for the Richardson Regional Wound Care Center. Cultivated relationships with hospital partner, emphasizing program value.

• Achieved first profitable months in over two years through effective management.
• Expanded services via innovative marketing and community education initiatives.
• Increased referral base with impactful presentations and materials for physicians.
• Ensured compliance with TJC and regulations while optimizing technology use in wound care.

BS in Healthcare Management

AA in Business Administration