Real Estate & Construction Sales/Home Remodeling
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Heather knows that stepping onto the property ladder can be intimidating. She demystifies every step—from pre-approval paperwork to inspection day—so you can focus on planning paint colors instead of puzzling over paperwork.
As a proud advocate for veterans, Heather navigates VA loans and veteran-specific programs with the precision of a drill bit—making sure every hero gets the home they’ve earned.
Construction & Remodeling Maven
Before donning the Realtor hat, Heather sharpened her skills in construction sales and home remodeling. That means she can spot a drafty window a mile away and envision a kitchen overhaul before you’ve even unpacked your boxes.
She’s always one step ahead—anticipating challenges before they become roadblocks.
Her network of inspectors, lenders, and contractors is as reliable as her morning coffee.
She treats every client like family, with honesty, humor, and heart.
Brookstone RealtorsJan 2018 – Present
Troy, MI
Advised and informed prospective clients on current market activities/condition and the negotiation process of real estate transactions.
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Demonstrated exceptional prospecting skills by generating extensive client base through aggressive marketing and personal referrals from satisfied buyers and sellers.
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Excelled in client development, public relations, customer follow-up and property management.
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Displayed superior talent in effectively communicating with sellers, buyers,
banks and mortgage lenders.
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Awarded 2019 New agent Top Closer Volume.• Awarded 2019 New agent Top Listing Units.•
Awarded 2019 New agent Top Closer Units.•
John McCarter ConstructionSep 2023 – Mar 2025
South Lyon, MI
Sales Consult in home remodeling, Roofing, Siding, Window, Gutters, and
Doors.
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Collaborated closely with clients to understand project requirements and deliver customized design solutions.
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Conducted regular client meetings to review project progress and discuss any changes needed.
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Maintained accurate records of customer contacts and transactions.•
Resolved customer complaints and inquiries in a timely manner.•
Worked with management teams to develop annual sales plans, goals, and targets.
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Trained sales team members on company procedures and standards.•
HomedicsJan 2017 – Jan 2018
Birmingham, MI
Coordinates inventory between source and Amazon/marketplace partners.•
Produces all daily and EOM financial reports.• Forecasting inventory and managing Inventory levels at Homedics warehouses vs Amazons.
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Manage slow moving inventory and communicate to Executive team leads.•
Create plans with marketing to mitigate risk for slow moving inventory.• Analyze fee reports to understand how to optimize profitability.•
Analyze sales reports to understand listing velocity and the causes of listing velocity.
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Analyze slow moving inventory and the root causes.•
Create A/B tests based on data in an effort to generate more listing velocity, in partnership with marketing manager.
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Automotive Credit CorporationJan 2015 – Jan 2017
Southfield, MI
Project Lead for revamping Funding Process.•
Produces all daily and EOM financial reports.•
Builds customized reports for each department utilizing SAS.• Backend development, staging, production and User testing for new systems.
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Maintains systems by researching and resolving problems; maintaining system integrity and security.
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Analyze data for anomalies, trends and opportunities for improvement.• Complete impact analyses for all operations improvements.•
Wells FargoJan 2014 – Jan 2016
Chandler, AZ
Served as Research Data Analyst for FWAM Extranet Migration Project.• Conducted research to collect and assemble data for databases.•
Maintained the data integrity during extraction, manipulation, processing,
analysis and storage.
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Responsible for validating all data through WFSOR.•
Developed and maintained accurate documentation and Visio diagrams to provide engineers with proper understanding of organizational needs for further research.
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Assisted in creating a SharePoint site for project to capture and track all data.
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Maintained and updated Extranet SharePoint creating other views as needed by team members.
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Developed DA Entry and Data Investigate Process document to assist with the intersection of FWAM and Project Phoenix research.
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Manipulated data for project reporting.•
IntelJan 2013 – Jan 2014
Chandler, AZ
Validated system data for accuracy tracking indicators related to system data clean-up.
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Created pivot tables, charts and graphs.•
Performed various lookups (v, h, if/then).•
Project Lead on 3rd quarter data cleanup initiative.• Liaison between Vendors and Engineers and assisted in price negotiations.•
Developed and delivered training material for new hires.•
Developed SLA templates and table for all Commodity Managers.• Created solutions to increase PO turnaround time.•
Ventana Medical SystemsJan 2012 – Jan 2013
Tucson, AZ
Assisted clinical teams in data analysis, including database configuration,
data tracking, document processing, data entry and validation spanning
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over several projects.
Interfaced with various functional areas, project managers and tracking mechanisms for daily status reporting.
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Interfaced with various customers and consultants to develop operational milestones and implement management controls systems for quality control, continual improvements and cost reduction.
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Supported Ventana's CIMS, Infer Med Macro Application for troubleshooting and communication of issues.
