Heeral Chumber

User Experience Researcher pursuing an M.S. in Human-Computer Interaction at Iowa State University (Dec 2026), with applied experience developing evidence-based mobile research strategies, executing research within sprint cycles, and advocating for UX research best practices. Collaborates with cross-functional squads to explore problems from multiple perspectives; applies appropriate research methods to align findings with user and business needs. Uses data to define and track key metrics, providing clear, actionable insights to product and design partners.

UI/UX Designer - Talent Corner HR Services

(2024-03 - 2024-06)

• Developed evidence-based research strategy for a digital product serving 500+ users — applied appropriate research methods (interviews, surveys, usability testing) to explore problems from multiple perspectives and align solutions with user and business needs.
• Used research data to define key metrics and provide clear insights; advocated for user-centered research best practices with product and engineering partners.
• Efficiently iterated research within sprint cycles; collaborated cross-functionally to translate findings into actionable design direction.

UI/UX Designer - Zidio Development Pvt. Ltd.

(2024-06 - 2024-08)

• Conducted user research and usability testing to determine which ideas best met user and business needs; synthesized qualitative findings into evidence-based insights for cross-functional teams.
• Maintained research documentation and modeled user-centered research processes throughout the product lifecycle.

TechCyte Sales Associate - Iowa State University Book Store - Ames, IA

(2024)

• Advised 100+ students and faculty weekly on Apple and Dell products; communicated complex technical concepts clearly to non-technical audiences.

M.S. - Human-Computer Interaction - Iowa State University (2026-12)

B.E. - Electronics & Telecommunication - University of Mumbai, India (2023-05)