Holly Smith
Administration professional with 15+ years of experience in compliance, policy development, training, and organizational support
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About
Human Resources and Administrative professional with 15+ years of experience supporting organizations in nonprofit, healthcare, and retail environments. Highly organized and detail-oriented with expertise in HR administration, payroll, recruiting, onboarding, employee records, compliance, reporting, and HRIS systems. Experienced in providing remote administrative support, managing confidential information, coordinating multiple priorities, and improving processes for greater efficiency.
Reliable, adaptable, and skilled at working independently while partnering effectively with leadership and employees. Full project management from start to finish
Experience
Human Resources Generalist at McLean Bible Church (2016-11 – 2024-12)
- Updated and maintained Staff Guide to ensure clarity and compliance.
- Developed policies, including tuition reimbursement and workers' compensation.
- Conducted new employee orientations and facilitated staff development.
- Led job description and pay equity initiatives to support organizational goals.
- Interim Payroll Specialist (2021–2024): Processed semi-monthly payroll for 150+ employees, including specialized clergy taxes.
Human Resources Manager at Friendship Animal Hospital (2015-05 – 2016-12)
- Advised leadership on employment law compliance and HR best practices.
- Oversaw employee relations, performance management, and disciplinary processes.
- Conducted exit interviews to identify trends and reduce turnover.
- Partnered with finance to ensure correct payroll administration.
Human Resources Director at eyecarecenter (2011-09 – 2015-05)
- Established HR department from the ground up, implementing policies and systems.
- Managed EEOC investigation to successful resolution.
- Conducted workplace investigations to ensure safety and compliance.
- Oversaw payroll function for multi-location staff.
HR Executive & Assistant Manager at Target Stores
Earlier HR role focused on recruitment, employee development, training, and payroll oversight.
HR Manager at LiveDo USA
Earlier HR role focused on recruitment, employee development, training, and payroll oversight.
Education
B.S. in Business Administration and Marketing – Meredith College
