Hope Umlor

Hi! I have 10 years of experience in management, customer service, cash handling, and store development. I am a true believer that customer service is the key to success! I am a highly motivated, self sufficient, upbeat, individual who is looking for a new position in the world field.

A results-oriented Store Manager with experience in store management and leadership roles. Led and managed store operations in Muskegon, Michigan while also floating to other locations in Michigan for store development. Expertise in leading teams to improve performance, customer loyalty, and following the concept of buying and selling merchandise for said store.

Specializes in developing staff, meeting sale and purchase in goals, creating and maintaining floor layouts, constantly recruiting, hiring new employees, and building customer relations. Extensive experience in customer service, team building, and customer relations.

Spring Lake High School - Spring Lake, Michigan

High School Diploma in General Education

September 2012 - June 2016