Howard Simpson

Operations leader with 16+ years building, opening, and running multi-unit service businesses — including multimillion-dollar P&L ownership across multiple sites and new-location launches. U.S. Army Infantry team leader background drives the operating system: hire well, train hard, write the playbook, hold the line on standards.

Equally comfortable owning a budget, building an SOP from a blank page, fixing a broken vendor relationship, or coaching a 30-person team through a high-pressure rollout. Looking for a general management, district / multi-site operations, or operations program role where execution and team-building decide the outcome.

Bartender (VIP) - Red Rock Casino Resort & Spa - Las Vegas, NV

(2026-02)

• Front-line role at a flagship resort by choice — staying close to the customer and the team while exploring next leadership opportunities.
• Operating in a high-volume, regulated environment under continuous pressure; performance measured on speed, accuracy, and repeat-customer relationships.
• Applying 16+ years of multi-unit operations experience day-to-day — supporting team flow, anticipating bottlenecks, and modeling the standards I built as a GM.

General Manager — Multi-Unit Operations - Canopy by Hilton | Pushing Daisies | Cold Beer Entertainment

(2019-01 - 2025-12)

• Owned full P&L for multimillion-dollar multi-unit service operations, including new-site launches — full responsibility for revenue, cost, labor, and guest outcomes.
• Built operating programs end-to-end — vendor selection and contracting, inventory and procurement, pricing, staff training, and quality control.
• Recruited, trained, and developed 60+ team members across sites; held inventory variance under 1% through audit, training, and accountability systems.
• Authored SOPs for daily operations, cash handling, and service standards that became the operating baseline replicated across the portfolio.
• Partnered with corporate leadership on growth planning, P&L reviews, and cross-site initiatives.

Operations Manager — Multi-Site Service Group - Hillstone Restaurant Group

(2016-01 - 2018-12)

• Operations and training role inside one of the country's most disciplined and process-driven multi-unit service organizations.
• Led training programs and operational standards; supported new-location openings — site readiness, hiring, onboarding, and execution.

Assistant General Manager — High-Volume Service Operations - The Bungalow | The Hub Kitchen & Taps

(2013-01 - 2016-12)

• Day-to-day operations leader for venues exceeding $60K in daily revenue — staffing, scheduling, vendor management, and floor execution.
• Hired, trained, and scheduled 30+ team members; managed vendor relationships and procurement.

Founder & Operator · Side Venture - Simpson Grunt Works LLC - Nashville

(2019-01 - 2025-12)

Mobile Service Business (Run alongside full-time GM role)

• Started a mobile service side business from zero and grew it through Nashville's country music community on referrals alone — clientele included Jason Aldean, Kane Brown, Jelly Roll, and other touring artists.
• Earned and kept that client base on discretion, reliability, and white-glove standards — the kind of repeat-customer trust that's hard to manufacture.
• Handled the full small-business stack on my own time: sales, pricing, scheduling, vendors, customer retention, and tax compliance.

Infantry Team Leader - U.S. Army

(2008-01 - 2015-12)

Operation Enduring Freedom

• Led a fire team in combat operations in Afghanistan; responsible for team readiness, equipment, training, and mission execution under hostile conditions.
• Awarded U.S. Army Commendation Medal and Army Achievement Medal.
• Foundation of the operating system used in every role since: clear standards, hard training, decisive action under pressure.

B.S. - Business — F&B Mgmt. - The Art Institute of California, San Diego