Itunu Akinyemi

Experience working in a health care setting providing direct care to patients. Honest, dependable, organized, self-starter with excellent customer service skills who is able to assess client needs, make timely decisions, and provide appropriate follow-through. Seeking to transition into the medical field as a Certified Medical Assistant/Phlebotomist where I can utilize my medical knowledge.

Medical Assistant - Lakewood Family Clinic - 1400 Mercantile Ln Upper Marlboro, MD 20774

(2020-04 - 2025-09)

• Collection of insurance information and verification of benefits
• Scheduling of appointments in accordance with company policy
• Answer high-volume inbound customer calls via an automated phone system
• Helped patients with questions, complaints, and problems through telephone conversation, email, and in person
• Gathered patient information
• Make outbound calls to patients, referrals, and sales as needed
• Check for Claim, Co-pay, Deductible and Eligibility
• Use full product knowledge of at least two company therapies to service patients
• Also Used ICD-10-CM For Patient Medical Claim Report
• Other duties as assigned

Home Health Aide - Capital City Nurses - 8401 Connecticut Ave Chevy Chase, MD 20815

(2017-05 - 2020-01)

• Followed infection-control and safety procedures in carrying out daily phlebotomy functions
• Transport and escort residents as needed
• Assists with escorts to the dining room, beauty shop, physical therapy, activities, etc
• Monitors and observes residents' physical and mental condition
• Attends in-service training and education sessions, as assigned
• Assists residents with dressing, grooming, eating, bathing, positioning, turning, toileting, and exercising
• Keeps Supervisor informed of residents' status
• Provided patient education