Joyce Jackson

Certified medical assistant with 8+ years of experience providing direct and indirect patient care with a proven history of superior performance at individual, team and organizational levels. Experienced in both clinical and administrative tasks looking to bring strong skills to a deadline driven environment.

Medical Assistant at Virginia Cancer Specialty (2026-01 – Present)

• Check in and check out patients arriving and leaving the office.
• Create appointments for new and existing patients.
• Obtain patients vital signs, medical records and update medication list.
• Create and fax blood infusion orders.
• Complete leave of absence (FMLA) forms.
• Prepare treatment rooms for examinations, maintain office inventory and equipment by anticipating supply needs and expediting supply orders.
• Contact medical facilities or departments to schedule patients for tests or admission.
• Send biopsy tests to laboratories for add-ons or second opinions.

Lead Medical Assistant at Capital Heart Associates (2017-12 – 2023-08)

• Check in and check out patients arriving and leaving the office.
• Create appointments for new and existing patients.
• Collect co-pay or remaining balances.
• Obtain patients medical history, vital signs, updated medication list and input test results into patients chart.
• Refill and administer medications as directed by the physician.
• Process prescriptions electronically and ensure dosage accuracy.
• Prepare treatment rooms for examinations, maintain office inventory and equipment by anticipating supply needs and expediting supply orders.
• Contact medical facilities or departments to schedule patients for tests or admission.

Certified Medical Assistant/Phlebotomist at Johns Hopkins Community Physician's (2023-09 – 2025-07)

• Obtain medical history, vital signs, update medications and input test results into the patient's chart.
• Collect laboratory specimens, prepare for testing and log results.
• Collect patient specimens for urinalysis testing.
• Prepare treatment rooms for examinations.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Request and send medical records to medical facilities.
• Assist physician during examinations.

Medical Assistant Diploma