Itzel Rojas

Opener and closer - key holder Coordinator with Technicians schedule Manage daily calls and task

Receptionist at Community Appliances (2023-09 – Present)

• Opener and closer - key holder
• Coordinator with Technicians schedule
• Manage daily calls and task
• Processing invoices for company accounts
• Update company website including content edits and email communications

Lead Sales Associate at Lady Secrets: Quince, Prom & Bridal (2022-03 – 2023-09)

• Drive sales through engagement of customers
• Restock, process, tag and organize shipments of dresses and accessories
• Responsible for cash register and balancing cash drawer at end of day using proper cash handling procedures and cash drawer maintenance
• Promote positive work relationships and a welcoming atmosphere
• Key holder with both creative and analytical thinking/problem solving skills
• Research customer questions/requests and provide timely, accurate solutions
• Maintain inventory, order merchandise and provide exceptional customer service in a high-volume, fast-paced environment

Externship student at Northwest Gastroenterology Clinic (2023-03 – 2023-08)

• Sent pharmacy orders/ went over medications
• Removed patients IVs after procedures
• Learned to navigate Epic
• One on one patient care
• I learned to manage in a fast working environment and to keep calm
• I was responsible to keep patient charts updated before and after procedures

Medical Assisting Certificate in Medical Assisting – Carrington College (2022-04 – 2023-06)

General and Nursing Studies – Portland Community College (2021-09 – 2022-03)

High School Diploma – Sam Barlow High School (2021-06)