
Ali Fadhel
RETAIL OPERATIONS • CUSTOMER SERVICE • TEAM LEADERSHIP
Talent
BrooklynMember since September 28, 2026
Customer ServiceTeam LeadershipStore OperationsMerchandisingInventory
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Customer ServiceTeam LeadershipStore OperationsMerchandisingInventory
About
Customer-focused supervisor and retail operations professional with 5+ years of experience supporting high-volume businesses, store operations, team coordination, merchandising, and company and catering orders. Recognized for dependable leadership, clear communication, and building lasting customer relationships.
Experience
Supervisor at Wholesome Farms Market (2026-01 – 2026-08)
- Oversaw daily floor operations while delivering attentive customer service throughout shifts of up to 10 hours in a high-volume market environment.
- Developed strong relationships with regular customers, resolved concerns professionally, and created a welcoming experience that encouraged loyalty.
- Managed company and catering orders from intake through fulfillment, confirming requirements and coordinating accurate, timely preparation and pickup or delivery.
Manager in Training at SNIPES (2025-09 – 2025-12)
- Supported the opening and setup of a new store by organizing merchandise, preparing displays, and ensuring the sales floor was customer-ready.
- Assisted store leadership with daily operations, team coordination, customer service, and execution of sales-floor standards.
- Applied product knowledge to recommend footwear, clothing, and accessories that matched customer needs while contributing to store sales goals.
Manager at Park Terrace Deli (2022-01 – 2025-12)
- Directed opening and closing procedures, cash handling, inventory, food preparation, and front-of-house service for a busy family-owned deli.
- Coordinated workflow during high-volume shifts, addressed operational issues, and maintained consistent service and cleanliness standards.
- Built repeat business through personalized service while supporting a reliable, positive, and team-focused work environment.
Education
High School Diploma – Fort Hamilton High School (2020-01 – 2024-01)
Skills
RETAIL OPERATIONSCUSTOMER SERVICETEAM LEADERSHIP
