Abigail Amster

looking for work (remote or in person)

Sales Lead at EXPRESS (2026-01 – Present)

Promoted from Sales Associate

• Support daily store operations and lead associates in a fast-paced retail environment.
• Coach the team on customer service, daily priorities, and store standards.
• Assist with opening and closing procedures, registers, and cash handling.
• Maintain sales-floor presentation, replenishment, organization, and visual standards.
• Communicate priorities clearly and take initiative to keep operations running efficiently.

Sales Associate at EXPRESS (2024-01 – 2026-01)

• Delivered personalized customer service across the sales floor and fitting rooms.
• Processed purchases and returns accurately while maintaining strong register standards.
• Replenished merchandise and supported daily sales goals and store operations.

Cast Member at DISNEY COLLEGE PROGRAM (2025-01 – 2025-12)

Retail & Mobility

• Provided guest-facing service in retail and mobility operations in a high-volume environment.
• Followed Disney standards for guest service, safety, cleanliness, appearance, and operations.
• Assisted guests with mobility needs and helped create an inclusive, accessible experience.
• Adapted to changing guest needs and operational priorities while maintaining attentive service.
• Maintained a welcoming, professional presence throughout guest interactions.

Cashier / Clerk at TNT LIQUIDATORS (2020-01 – 2025-12)

• Welcomed customers, processed transactions, and handled opening and closing registers.
• Stocked merchandise, supported inventory processing, and maintained organization.
• Trained new staff and supervised the team when the manager was unavailable.

Medical File Clerk at ALL ISLAND DERMATOLOGY (2021-01 – 2022-12)

• Organized medical records with attention to accuracy and patient confidentiality.
• Covered the front desk, answered and forwarded calls, and recorded messages.

Junior Receptionist / Cleaner at RIGHT CHOICE LIMOUSINE (2017-01 – 2020-12)

• Greeted customers, filed records, and maintained an organized workplace.

Criminal Psychology – CUNY JOHN JAY COLLEGE (2021-01 – 2022-12)

Digital Art & Design – CUNY QUEENSBOROUGH CC (2022-01 – 2024-12)