Jackie Wagoner
Global Services/Consulting/CS/OPS Leader
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About
Accomplished senior leader with 30+ years of sustained success in high technology professional services, customer success, client retention, SaaS services operations and solution delivery; sales; specializing in building value-based senior relationships; customer interaction strategies, organizational strategy/change management; process optimization, support/services operations, and technical delivery. Passionate about disciplined operations, authentic customer advocacy, and purposed based team development. Exceptional relationship builder and influential communicator that is highly motivated to seize and solve difficult problems, thrives on rousing organization to sustained level of accomplishment
Experience
Accomplished senior leader with 30+ years of sustained success in high technology professional services, customer success, client retention, SaaS services operations and solution delivery; sales; specializing in building value-based senior relationships; customer interaction strategies, organizational strategy/change management; process optimization, support/services operations, and technical delivery. Passionate about disciplined operations, authentic customer advocacy, and purposed based team development. Exceptional relationship builder and influential communicator that is highly motivated to seize and solve difficult problems, thrives on rousing organization to sustained level of accomplishment.
Education
BBA Management Information Systems, University of Texas at San Antonio
