Jackson Baughman

As the shift lead my job was to ensure smooth shifts at Starbucks through time management efforts and task delegation. We were also responsible for supply management and store maitanance. Leading shifts through a mentor approach and leading by example. Utilizing the 5 keys of Starbucks and facilitating customer interactions to ensure correct use of the LATTE method and excellent customer service.

Shift Lead - Starbucks

(2026-04 - 2026-09)

As the shift lead my job was to ensure smooth shifts at Starbucks through time management efforts and task delegation. We were also responsible for supply management and store maitanance. Leading shifts through a mentor approach and leading by example. Utilizing the 5 keys of Starbucks and facilitating customer interactions to ensure correct use of the LATTE method and excellent customer service.

Barista - Starbucks

(2024-09 - 2026-04)

As a barista I cycled through the roles I was assigned. I became a proficient in working the bar prioritizing consistency and correctness in my drinks; Drive through where I ensure accuracy of orders and greet all customers with exceptional customer service with quick connections; and the support role where I anticipate the needs of the team and help by stocking supplies, running through the support cycle and offering additional assistance when needed.

Teaching Artist - Alliance Theatre

(2022-05 - 2026-08)

As a teaching artist I worked with schools in the city of Atlanta and day camps during school vacation periods. I taught various subjects-genres of theatre to kids aged 3-18. I have an educational background with a focus on Theatre. I teach after school classes, camps, and separate gigs.

Bachelor's of Science - Education - Columbus State University (2019 - 2023)