Jamie Randolph

Detail-oriented Administrative and Data Support Professional with 10+ years of experience supporting client services, managing high-volume data, and coordinating projects in fast-paced environments. Advanced skills in Excel, reporting, and process organization, with a strong ability to communicate clearly with internal teams and external clients. Proven ability to manage multiple priorities, meet deadlines, and deliver accurate, high-quality work while maintaining confidentiality.

Data Analyst (Contractor) - Mindlance / Luxottica - Mason, OH

(2025-09 - 2026-03)

• Cleaned and corrected large Excel datasets to ensure accuracy for client reporting and operational use.
• Prepared reports and summaries for internal teams and client-facing use.
• Collaborated with cross-functional teams to resolve data issues and improve processes.
• Managed multiple assignments simultaneously while meeting strict deadlines.
• Communicated findings clearly to stakeholders and recommended solutions.

Claims Administrator - OSMG - Mason, OH

(2023-05 - 2025-09)

• Managed high-volume claims data, ensuring accuracy and timely processing.
• Communicated with internal teams and external partners to resolve discrepancies.
• Prepared reports and maintained organized records to support business operations.
• Handled multiple priorities while maintaining attention to detail and meeting deadlines.
• Supported process improvements to enhance workflow efficiency.

Pharmacy Admissions Coordinator - Amerimed, LLC / Robert Half - Mason, OH

(2021-11 - 2023-05)

• Coordinated patient intake processes, scheduling, and documentation in a fast-paced environment.
• Maintained accurate records and ensured compliance with organizational standards.
• Communicated with patients, providers, and internal teams to gather required information.
• Created reports and tracked performance metrics to support management decisions.
• Improved intake workflow efficiency by 40% through process organization.

Data Analyst Freelancer (Administrative / Marketing Support) - The Sum1 Corp - Mason, OH

(2011-01 - 2021-11)

• Managed client projects, timelines, and communications across multiple accounts.
• Created reports, presentations, and marketing materials for clients.
• Maintained organized records and handled administrative tasks including scheduling and coordination.
• Supported campaign planning and execution while ensuring deadlines were met.
• Improved data accuracy and organization across systems.

Accounts Receivable Partner (Temp) - Cintas - Mason, OH

(2018-01 - 2018-06)

• Maintained financial records and performed data entry with a high level of accuracy.
• Communicated with clients regarding account status and payment details.
• Assisted with reporting and reconciliation processes.

Customer Service Representative - Adecco Staffing - Mason, OH

(2011-10 - 2012-01)

• Provided professional communication support via phone and email.
• Managed high call volumes while maintaining strong customer service standards.
• Documented interactions and maintained accurate records.

Master of Data Science - Cedarville University (2026-05)

Bachelor of Science - Business Management - University of Phoenix

Associate of Science - Business Administration - University of Phoenix