Jason Hogrefe

Behavioral health and healthcare operations professional with extensive experience in inpatient behavioral health, addiction treatment, leadership, and workforce development. Proven success supervising multidisciplinary teams, responding to behavioral crises, facilitating therapeutic interactions, training staff, and improving operational performance. Bachelor of Arts in Psychology with a strong commitment to compassionate, patient-centered care.

Program Supervisor / Retention Specialist - Equus Workforce Solutions

(2022-10)

• Lead daily program operations while supervising staff performance and participant engagement.
• Develop and implement standard operating procedures to improve consistency and outcomes.
• Coach employees, resolve conflicts, and support continuous performance improvement.

Human Resources Coordinator / Scheduler - MedSmart Inc.

(2020-08 - 2022-10)

• Managed staffing schedules for approximately 500 employees across eight departments.
• Coordinated with healthcare leaders to maintain staffing coverage and payroll accuracy.
• Protected confidential employee information and resolved scheduling issues efficiently.

Front Desk / Transportation Manager - Desert Hope Treatment Facility

(2015-11 - 2019-12)

• Supervised 23 employees and three department leads in a behavioral health treatment environment.
• Managed patient transportation operations while maintaining a safe, supportive experience.
• Trained and mentored staff while improving departmental productivity and service quality.

Business Development Liaison - American Addiction Centers

(2015-01 - 2015-11)

• Partnered with clinical and business teams to improve patient access and operational efficiency.
• Built collaborative relationships and resolved issues to enhance patient and partner satisfaction.

Senior Lead Behavioral Health Technician - Desert Hope Treatment Facility

(2013-02 - 2015-01)

• Supervised Behavioral Health Technicians and provided ongoing coaching and mentoring.
• Supported patients in residential addiction treatment using therapeutic communication and behavioral observation.
• Assisted with crisis intervention, patient safety, and coordination of care with the treatment team.
• Trained new employees on patient care standards, documentation, and daily operations.

Lead Mental Health Technician - Montevista Hospital

(2011-01 - 2013-02)

• Completed accurate charting and documentation for assigned psychiatric patients.
• Facilitated therapeutic and psychoeducational groups for approximately 20 patients each day.
• Responded to psychiatric crises using de-escalation techniques and sound clinical judgment.
• Monitored patient behavior, completed behavioral assessments, and communicated changes to the treatment team.
• Maintained a safe therapeutic environment while building trust through compassionate, patient-centered care.

Bachelor of Arts - Psychology - The Ohio State University