Jeanna Grybas

Motivated, service-oriented Server, Bartender, and Promotions Specialist with over 12 years high-volume restaurant experience. Displayed excellent customer service and liquor knowledge in a wide variety of settings. Proficient in front-of-house service including proactive service, barbacking, inventory, and training, while also displaying years of success at marketing campaigns and digital ads for a wide range of clients. Creative with developing new mixology recipes and suggestions.

SERVER / BARTENDER at NIU JAPANESE FUSION LOUNGE (2024-07 – Present)

• Rotated between serving and bartending shifts, ensuring to course out sushi dishes and entrees upon taking the entire table's order
• Recommended a wide variety of cocktails, using expertise to pair with certain sashimi orders, maki rolls, and noodles
• Trained new staff on steps of service, coursing, pairing, and sake

SERVER / BARTENDER at SUNDA NEW ASIAN (2023-09 – 2024-07)

Opened brand new restaurant in Chicago's Fulton Market District.

• Displayed outstanding knowledge of allergens, food/beverage selections and pairings, with focus on sushi, sashimi, Japanese whiskeys, and sakes
• Provided excellent teamwork and leadership abilities; as well as prioritization and allocation of tasks amongst the bar team

SERVER / BARTENDER at UNTITLED SUPPER CLUB (2023-09 – 2024-07)

• Displayed ample spirit knowledge by acting as a Whiskey Expert to provide customers with samples and recommendations on bourbon and rye
• Filled in for full-venue buyouts and events, serving small plates to guests as well as full-service dining and carving stations during live music and entertainment
• Portrayed versatility by making premium drinks and craft cocktails across 4 different bars in the venue

BARTENDER / COCKTAIL SERVER at TAO CHICAGO (2022-01 – 2023-11)

• Managed bar inventory by creating pull lists and stocking bottles, glasses, garnishes, batches, and other bar supplies at the beginning and end of every shift
• Fulfilled the responsibilities of a barback while taking care of guests and creating a unique and entertaining experience
• Upheld high standards of professionalism in high-stress environments, utilizing Micros POS system
• Prepared and cocktailed beverages for large and private events of 15-30 people

LIQUOR REPRESENTATIVE at 180 PROMOTIONS (2018-08 – Present)

• Attended events across Illinois to promote, discuss, and upsell alcoholic beverages to prospective customers for a handful of beer and wine companies
• Frequented bars, restaurants, and grocery stores to sample liquor, engage with prospects, and discuss knowledge of product
• Curated digital advertisements and event banners to display on social media pages for the client

SERVER / BARTENDER at LONDON HOUSE (2023-01 – 2024-03)

Highly seasoned and adaptable hotel and rooftop server, adept at performing simultaneous service tasks with complete accuracy and professionalism.

• Operated Micros POS system to course full orders and present room charge checks
• Portrayed versatility by servicing daytime, mid, and evening shifts on the outdoor rooftop and indoor lounge as needed

SERVER / BARTENDER at THE BARREL GROUP (2020-03 – 2023-01)

Worked across 3 locations to provide excellent customer service in serving cocktails and food to guests.

• Helped create summer cocktail menu and trained employees on drink builds and Toast POS system
• Attended liquor classes to ensure consistency in recipes across all locations

SERVER at SUNDA NEW ASIAN (2020-06 – 2023-01)

• Presented and opened wine bottles for tables, providing samples upon request
• Ensured to identify potential allergens in menu items and answer questions when necessary
• Completed sake classes and demonstrated extensive seafood menu knowledge

EVENTS BARTENDER at RECESS (2021-04 – 2023-01)

Scheduled to serve private and VIP events including weddings, birthdays, and company outings.

• Entertained guests and monitored spending whether the party booked a fully open bar or cash bar

HEAD BARTENDER / SERVER at HOA RESTAURANTS, INC. (2017-12 – 2021-04)

• Took on the responsibility of training all new employees and ensured appearance and service matched the company's overall image and mission statement
• Attended casting calls, fittings, shows, and photoshoots to represent the company
• Increased social media presence by managing posts on a weekly basis

SERVER / HOSTESS at JAMESON'S PUB (2015-07 – 2018-08)

• Developed strong and lasting resident relationships by taking extra time to take care of guests
• Greeted newly seated guests promptly and brought side dishes, salads, and soups to table
• Manually tracked table numbers to seat servers and ensure even, accurate head counts

BACHELOR'S DEGREE in ADVERTISING and BUSINESS – UNIVERSITY OF ILLINOIS AT URBANA-CHAMPAIGN