Technology Project Analyst/Data Operations Manager
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I am a data‑driven Business Systems Analyst with more than 24 years of experience optimizing CRM platforms, governing master data, and leading enterprise‑scale data operations. Throughout my career—including my tenure as Intel’s Data Operations Manager—I have built and maintained high‑integrity Salesforce environments, led global teams, and delivered large‑scale data transformations that improved accuracy, streamlined processes, and supported complex M&A activities without business disruption. Known as a trusted problem‑solver and escalation point, I excel at translating business needs into scalable systems, developing KPIs that enhance decision‑making, and improving workflows that drive measurable operational efficiency.
My approach combines technical depth, cross‑functional collaboration, and a strong customer‑focused mindset to ensure systems and data consistently enable business success.
Accomplished data operations and CRM leader with 24+ years of experience at Intel Corporation, specializing in Salesforce administration, master data management, and enterprise‑scale system integration. Proven track record of delivering 99%+ data integrity across millions of records, leading global operations teams, and driving process improvements that enhance efficiency and business decision‑making. Adept at supporting complex M&A transitions, developing actionable KPIs, and collaborating across business, technical, and compliance teams to maintain seamless operations and high‑quality data ecosystems.
Bachelor of Science Business Administration Marketing June 1992
The Ohio State University, Columbus, Ohio