Jennefer Delgado

Highly organized operations and client support professional with experience in event logistics, vendor coordination, scheduling, team communication, training, and business operations. Currently supporting House of Wilde through event-based production work and seeking to bring my organization, problem-solving, and systems-building strengths into a more consistent internal role. Skilled at creating order in fast-moving environments, tracking important details, improving communication systems, and supporting leaders, clients, vendors, and teams with professionalism, discretion, and urgency.

Event Production Team Lead - House of Wilde Events - Denver, CO

(2026-06)

• Support luxury wedding and event production through hands-on coordination, crew leadership, vendor communication, venue logistics, and client-facing execution.
• Coordinate shifting event-day priorities, timelines, setup needs, inventory movement, and real-time communication between crew members, vendors, venue teams, and clients.
• Maintain House of Wilde's standards for professionalism, presentation, inventory care, and thoughtful client experience during installation, production, and strike.
• Anticipate needs, solve problems quickly, and help keep moving pieces organized in fast-paced, high-detail environments.
• Seeking to transition into a more consistent internal support role where I can contribute my operations, organization, communication, and systems-building strengths beyond event days.

Operations, Partnerships & Client Experience Manager - Carrera's Tacos

(2025-08 - 2026-04)

• Managed client, vendor, and community partner communication for corporate catering, nonprofit events, VIP clients, and private activations.
• Coordinated event logistics, fulfillment details, special requests, timelines, and client follow-up for large-scale orders and events exceeding $2,000+ per event.
• Created client communication, upsell, and follow-up systems that improved organization, conversion, and guest experience for a $2.3M annual business.
• Supported leadership with vendor coordination, event preparation, operational planning, and day-to-day problem solving across changing business priorities.
• Developed team training and service standards focused on hospitality, relationship-building, client retention, and consistent execution.
• Launched a breakfast and beverage program driving 12% sales growth with projected 45% peak-season growth.

Founder (Concept Development) - Panchitos Café

• Developed beverage concepts and brand positioning for a culturally inspired coffee concept.
• Built vendor relationships and early-stage business strategy for future retail expansion.

District Sales Manager & Recruiting Operations Specialist - Farmers Insurance — Mile High District Office

(2024-06 - 2025-08)

• Managed recruiting pipeline supporting 37 insurance agencies across the Denver metro area. Held recruiting events, candidate screening, onboarding preparation, and training support for agency owners.
• Screened 15+ candidates weekly, maintaining an average of 9 interviews per week for agency owners.
• Generated 31 qualified appointments resulting in $57,547 in issued premium for the nations top producing agent.
• Maintained 84% interview show rate through candidate preparation and follow-up strategy.
• Contributed to 49% of Life & Property issued premium year-to-date through lead qualification and appointment generation.
• Built recruiting dashboards and pipeline tracking systems to monitor candidate flow, interview conversion, and hiring outcomes across 200+ district employees.

Sales Associate - State Farm-Danny Barrera Agency

(2023-01 - 2024-06)

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Meet and exceed quotas established by agent, including record highs of $85k in monthly premiums.

Dispute Specialist - Nordstrom Card Services

(2019-09 - 2022-09)

Promotion

• Supported credit employees with customer escalations and questions about billing issues.
• Trained new dispute employees and supervisors on policies and procedures.
• Worked closely with cross-functional business partners to ensure audit regulations were followed.

Financial Card Service Specialist - Nordstrom Card Services

(2018-10 - 2019-09)

• Solution-oriented role involving opening new credit accounts, increasing credit limits, and providing quick analytical solutions.
• Flexible in duties assigned and interested in leadership and fraud prevention.

Claims Processor & Customer Benefits - United Medical Resources

(2018-01 - 2018-10)

• Corresponded with insured individuals and agents, advising calculated claim amounts.
• Transcribed and entered data for document preparation and account adjustment.
• Reviewed individual client insurance policies to determine coverage.

Aveda Institute Denver (2018-08 - 2018-10)

High School Diploma - Bear Creek High School (2014)

Certification - Life, Health, Property, & Casualty - Colorado Division Of Insurance (2023-02 - 2026-04)

Certification - Life, Health, Property, & Casualty - Arizona Division Of Insurance (2023-02 - 2026-04)