Jennifer Sisson

Healthcare administration professional with 20+ years of experience in patient registration, insurance verification, scheduling, and medical records. Delivers accurate, empathetic service in fast-paced settings, complemented by a decade of professional pet care.

Pet Care Specialist - Elise's Pet Services - Pembroke, MA

(2015-10 - 2026-01)

• Delivered tailored care for dogs, cats, and small animals, including feeding, exercise, companionship, and medication administration
• Built lasting client relationships through reliable service, clear communication, and careful adherence to schedules and household instructions
• Provided regular updates to owners on pets’ well-being and daily activities

Patient Registration Representative - Boston Children's Hospital - Boston, MA

(2005-05 - 2015-10)

• Processed patient registration, insurance verification, benefits coordination, and intake in a high-volume pediatric hospital
• Guided families through complex healthcare situations with empathy, professionalism, and discretion
• Maintained accurate, privacy-compliant patient records and coordinated with clinical and administrative teams to support efficient patient flow

Medical Administrative Assistant - The Children's Strabismus Center - Waltham, MA

(1999-02 - 2005-05)

• Managed front-desk operations, appointment scheduling, telephone communications, and patient inquiries in a busy specialty practice
• Maintained organized medical records and supported physicians with administrative duties to keep daily operations running smoothly

Associate Degree - Art History - Massachusetts College of Art and Design (MassArt)