Jequisha Powell

Patient focused, detail oriented medical receptionist with 8+ years of experience in high volume, multi-physician practices and medical facilities. Eager to utilize strong organizational skills, computer skills, and committed to providing patients with excellent patient care experience to enhance the workflow at a medical facility.

Medical support assistant at overton Brooks Va Medical Center (2022-03 – Present)

• Acknowledge phone calls and emails while delivering messages to appropriate staff members.
• Greet patients and visitors while answering basic questions and directing them to the correct department.
• Communicate with staff to verify orders to ensure excellent patient care.
• Admitting any patients upon arrival.
• Discharging any patient upon physician's orders.
• Organize all patient charts.
• Maintain patient records according to hospital and HIPPA policy.

patient CAre corrdinator at Pain CAre Consultants (2019-10 – 2020-05)

• Greet patients and visitors, while responding to all inquiries.
• Verify and update patient demographics into EMR.
• Facilitated copay, deductible, or co-insurance.
• Scheduled/Cancel all appointments for 5 physicians.

medical assistant at Louisiana Pain Physicians (2019-01 – 2019-10)

• Performed numerous clinical and clerical tasks such as taking/recording vital signs.
• Preparing surgical trays for inpatient procedures.
• Fulfilling physicians' orders for patients and discussing those orders with patients for them to understand.
• Transcribing physician orders to call in patient prescriptions.
• Scheduling patients for surgery of future appointments.
• Assisting physicians in surgery or all inpatient procedures.
• Obtaining Authorization for any patient with a procedure.

– ayers Career College (2016-01 – 2016-12)

DIPLOMA – MANSFIELD hIGH sCHOOL (2007-08 – 2011-05)