Jesse Joel K

Customer-focused luxury retail and duty-free sales professional with 3.5+ years of experience at GMR Duty Free, Rajiv Gandhi International Airport, Hyderabad, consistently supporting daily sales targets of approximately ₹5 Lakhs and monthly targets of ₹55 Lakhs. Skilled in luxury retail sales, upselling, cross-selling, and brand representation across premium perfume, liquor, and lifestyle categories, with strong international guest relations in high-volume, multicultural environments. Holds valid Passport, CDC, and STCW certification and is available immediately for 6–9 month shipboard contracts.

Seeking a Cruise Ship Retail Sales Associate, Duty-Free Sales Specialist, or Liquor/Beauty Specialist role with an international cruise line.

Brand Ambassador - GMR Duty Free, Rajiv Gandhi International Airport - Hyderabad

Delivered personalized luxury retail service to international travelers in a high-volume airport duty-free environment.

• Promoted premium perfume, liquor, and lifestyle brands through strong product storytelling and customer engagement.
• Achieved daily sales targets of approximately ₹5 Lakhs and monthly targets of ₹55 Lakhs through upselling, cross-selling, and relationship building.
• Maintained international visual merchandising standards and ensured premium brand presentation.
• Handled multicultural customer interactions professionally while enhancing overall guest satisfaction.

Retail Associate - GMR Duty Free, Rajiv Gandhi International Airport - Hyderabad

Assisted customers with product selection, billing, and purchase decisions in a fast-paced retail environment.

• Supported stock handling, inventory coordination, and store display management.
• Maintained high customer service standards while handling customer queries and concerns professionally.
• Worked collaboratively with team members to ensure smooth daily retail operations.

Brand Ambassador - Gulf Beverages / african+eastern

• Promoted Gulf Beverages products to international travelers and customers.
• Conducted product tastings and demonstrations to improve brand awareness and customer conversion.
• Supported promotional campaigns and enhanced product visibility in retail environments.

Bachelor of Arts - Psychology, Journalism & English Literature - Dr. B.R. Ambedkar Open University (2026-06)

Diploma - Aviation, Hospitality & Travel Management - Frankfinn Institute of Air Hostess Training

Intermediate - Vigyan Bharati Junior College

SSC - St. Joseph's High School