Jessica Waters

Emergency Department

LCSW - UCSF Children’s Hospital - SF, CA

(2024-08)

Emergency Department

• Provided support to patients and their families on oncology, PICU, NICU, Medical Surgical, Transitional Care Unit and Diabetes
• Assisted in a multi-disciplinary approach to patient care
• Assessed families for financial support/programs and assisted with applying for grants as appropriate
• Arranged family care conferences
• Documented all assessments, progress notes and plans of care in a timely manner.
• Participated in care progression to ensure a timely and appropriate discharge plan for each patient.

Emergency Department - Aya Healthcare (Travel contract at UCSF Children’s Hospital) - SF, CA

(2024-01 - 2024-08)

• Provided support to patients and their families on oncology, PICU, NICU, Medical Surgical, Transitional Care Unit and Diabetes
• Assisted in a multi-disciplinary approach to patient care
• Assessed families for financial support/programs and assisted with applying for grants as appropriate
• Arranged family care conferences
• Documented all assessments, progress notes and plans of care in a timely manner.
• Participated in care progression to ensure a timely and appropriate discharge plan for each patient.

Aya Healthcare (Travel contract at Highland Hospital) - Oakland, CA

(2023-06 - 2024-01)

• Provided emotional support to patients and family
• Assisted in a multi-disciplinary approach to patient care
• Identified discharge needs and arrange for comprehensive services for patients following discharge from hospital.
• Documented all assessments, progress notes and plans of care in a timely manner.
• Participated in care progression to ensure a timely and appropriate discharge plan for each patient.

Emergency Department - Aya Healthcare (Travel contract at UCSF Children’s Hospital) - SF, CA

(2023-02 - 2023-05)

• Provided support to patients and their families on oncology, PICU, NICU, Medical Surgical, Transitional Care Unit and Diabetes
• Assisted in a multi-disciplinary approach to patient care
• Assessed families for financial support/programs and assisted with applying for grants as appropriate
• Arranged family care conferences
• Documented all assessments, progress notes and plans of care in a timely manner.
• Participated in care progression to ensure a timely and appropriate discharge plan for each patient.

Emergency Department crisis social worker - Meleeo Healthcare Solutions (Travel contract at Washington Hosp.) - CA

(2022-06 - 2023-05)

• Assessed for 5150, write 5150 as appropriate, arrange psychiatric placements
• Provided emotional support to patients and family
• Assisted in a multi-disciplinary approach to patient care
• Identified discharge needs and arrange for comprehensive services for patients following discharge from hospital.
• Documented all assessments, progress notes and plans of care in a timely manner.
• Participated in care progression to ensure a timely and appropriate discharge plan for each patient.

Area Manager of Social Work Services - Fresenius Kidney Care

(2020-12 - 2022-06)

• Supervised 17 direct report social workers
• Served as a subject matter expert for psychosocial matters when collaborating with other MSWs and members of the Area Quality Team.
• Completed interview process, hiring and onboarding
• Monitored and completed time keeping (Kronos), keep updated employee files, trainings and initiatives.
• Identified clinical quality improvement opportunities in assigned area to achieve CMS Conditions for Coverage and FKC quality program requirements.
• Managed the tactical execution of quality and social work initiatives and interventions.
• Provided general direction and social work guidance related to appropriate theoretical perspectives in assigned area.
• Provided leadership, coaching and development plans for all direct reports to maintain an engaged and productive workforce, partnering with Human Resources.
• Managed the staffing of social work services to ensure master social workers coverage.
• Managed and training of all new social workers within assigned area.
• Attend and participate in regional, area, facility and team meetings as appropriate.
• Monitored and audit social work progress notes, comprehensive interdisciplinary assessments, plans of care, and other documentation to meet CMS Conditions of Coverage.
• Monitored registration and licensure status of direct reports

Renal Social Worker - Fresenius Kidney Care

(2020-06)

transitioned to management

• Assisted at various clinics on a per-diem bases (committed to two days per week)
• Performed psychosocial assessments as part of an interdisciplinary team.
• Performed special clinic and network-wide projects to promote public and community relations through fundraising and education.
• Provided brief solution focused therapies, including Cognitive Behavioral Therapy and Motivational Interviewing, electronically documented all progress notes and assessments.
• Referred patients to pertinent resources in the community and made transplant referrals as appropriate.
• Assisted patients with insurance issues, working knowledge of Medicare, Medicaid, and private insurance.
• Assisted patients with funding sources such as the American Kidney Foundation and Texas Kidney Health.
• Advocated for patients and promote empowerment through the strength-based perspective.
• Ensured that all duties are completed through compliance of regulations and standards.

Meleeo Healthcare Solutions (Travel contract, Swedish) - Seattle WA

(2019-09 - 2020-09)

• Provided emotional support to patients and family
• Assisted in a multi-disciplinary approach to patient care
• Identified discharge needs and arrange for comprehensive services for patients following discharge from hospital.
• Evaluated involuntary hold patients and assist with placing patient in evaluation and treatment (E&T) bed.
• Requested Mental Health Provider (MHP) evaluations for patients who are a safety risk to themselves or others, write affidavits and attend court as necessary.
• Documented all assessments, progress notes and plans of care in a timely manner.
• Participated in care progression to ensure a timely and appropriate discharge plan for each patient.

Renal Social Worker - DaVita

(2018-09 - 2019-09)

• Managed a caseload of 150 culturally diverse patients on a part time basis.
• Performed psychosocial assessments as part of an interdisciplinary team.
• Performed special clinic and network-wide projects to promote public and community relations through fundraising and education.
• Assisted in staff and patient conflict resolution.
• Provided brief solution focused therapies, including Cognitive Behavioral Therapy and Motivational Interviewing, electronically documented all progress notes and assessments.
• Referred patients to pertinent resources in the community and made transplant referrals as appropriate.
• Assisted patients with insurance issues, working knowledge of Medicare, Medicaid, and private insurance.
• Assisted patients with funding sources such as the American Kidney Foundation and Texas Kidney Health.
• Advocated for patients and promote empowerment through the strength-based perspective.
• Ensured that all duties are completed through compliance of regulations and standards.

MSW Case Manager - Christus Trinity Mother Frances

(2018-07 - 2019-09)

• Provided emotional support to patients and family
• Assisted in a multi-disciplinary approach to patient care
• Identified discharge needs and arrange for comprehensive services for patients following discharge from hospital.
• Evaluated involuntary hold patients and assist with placing patient in evaluation and treatment (E&T) bed.
• Worked with the police department and courts to evaluate patients who pose a safety risk to themselves or others.
• Documented all assessments, progress notes and plans of care in a timely manner.

Meleeo Healthcare Solutions (Travel Contract, Swedish) - Seattle, WA

(2017-07 - 2018-07)

• Provided emotional support to patients and family
• Assisted in a multi-disciplinary approach to patient care
• Identified discharge needs and arrange for comprehensive services for patients following discharge from hospital.
• Evaluated involuntary hold patients and assist with placing patient in evaluation and treatment (E&T) bed.
• Requested Mental Health Provider (MHP) evaluations for patients who are a safety risk to themselves or others, write affidavits and attend court as necessary.

Master of Public Administration - Columbus State University (2015-05)

Master of Social Work - Walla Walla University (2012-06)

Bachelor of Social Work - University of Montana (2011-05)