Jodi Cyr

A motivated professional moving to the Indianapolis, IN area with healthcare management experience, seeking a position to demonstrate excellence that requires use of knowledge, education, management skills and the ability to work in a team environment.

Director of Business Development DAS Division - Sterling Communication Technologies Inc. - Parker, CO

(2025-01)

Merger of my company Hixxa Communications with this company to open and develop a new Division within a 10 million net Low Voltage Electrical Company.

• Position is responsible for Business marketing, promotions, networking and staff training and relationship building across the US in the field of Public Safety Emergency In-Building Wireless and Cellular Communication solutions.
• Estimating, bidding and follow-up using Hubspot to monitor and build current and new business in the commercial, Multi-family and school, hospital industries.

Principal/President - Hixxa Communications Inc. - Windsor, CO

(2014-01 - 2025-01)

Position is responsible for ongoing daily business operations, Field Supervision, HR functions, ordering, billing, payroll and employee selection. Business marketing and promotion as well as staff scheduling for multiple locations in the field of Public Safety Emergency In-Building Wireless and Remote Communications. Driving business sales and relationship of 5-million-dollar net volume.

Patient Access Supervisor - Saint Luke's East Hospital, Saint Luke's Health System - Lees Summit, MO

(2012-01 - 2014-01)

Position is responsible for ongoing daily operations of the Admitting Department of Saint Luke's East Hospital, Focusing on Diagnostic, Radiology and scheduling areas.

• Support, train and implementation of EPIC system wide.
• Select, train, coach and evaluate staff to meet hospital and SLHS goals for Quality Improvement.
• Participate in strategic workforce planning process for staffing in my areas of responsibility and will develop action plans as appropriate.

Patient Access Supervisor - Saint Luke's Hospital, Saint Luke's Health System - Kansas City, MO

(2007-01 - 2012-01)

Position is responsible for ongoing daily operations of the Admitting Department of Saint Luke's Hospital; Support achievement of my entity and SLHS system goals related to employee retention, and employee and patient engagement. Model for employees the importance of the continuous improvement model.

• Select, train, coach and evaluate staff to meet hospital and SLHS goals for Quality Improvement.
• Encourage the Reimbursement Department to have a 'Zero' denial policy and monitor staff to collect hospital copays to meet established set top domicile goals.
• Participate in strategic workforce planning process for staffing in my areas of responsibility and will develop action plans as appropriate.
• Timely reports due and worked to ensure patient billing completeness.
• Ensure that all my department staff receive customer service tools and training as determined by department need to provide the best patient care and service.
• Demonstrates understanding for seamless entry into the hospital in a timely, efficient and customer focused manner while working in multiple departments such as Emergency Department, Diagnostic Outpatient and Main Admitting.
• Supervision of Patient Registration functions facilitate appropriate patient care.

B.S. - Health Education, Community/Public Health - University of Northern Colorado (1994-01 - 1998-01)

Master's - Public Health Administration - California State University- Fresno (2003-01 - 2004-01)