Programs Assistant - Center for Modern Aging at Princeton (CMAP) - Princeton, NJ
(2025-01 - 2026-12)
Supported planning, coordination, and execution of programming initiatives for older adult patrons
- Supervised AmeriCorps staff during events, assigning responsibilities and maintaining clear accountability
- Managed front desk operations including call routing, patron inquiries, ticket sales, and event-day support
- Maintained and updated class database, event schedules, and patron records using Salesforce and internal systems
- Processed patron refund requests through Salesforce, maintaining accurate refund database in coordination with senior staff
- Updated organizational website with new event listings including descriptions, pricing, and patron-facing communications
- Edited organizational newsletter and created social media content to promote programs and drive community engagement
- Assisted with event setup and breakdown of main programming space
- Collaborated with senior staff on external outreach including coordinating guest speaker opportunities with community partners
- Utilized Monday.com and Salesforce for internal project coordination and program management
Visitor Assistant - Grounds for Sculpture - Hamilton, NJ
(2022-10)
Delivered high-quality guest experiences at a premier cultural destination, welcoming and orienting visitors across exhibition spaces
- Managed floor operations including safety monitoring, incident response, and crowd management during large-scale events of 100+ attendees
- Resolved complex guest complaints and de-escalated difficult situations with professionalism and composure
- Handled membership sales, gift shop recommendations, phone and online inquiries, and clerical support
- Assisted with animal welfare responsibilities including feeding and maintaining safety of resident peacocks
- Maintained accurate logs of incidents, daily activities, and administrative records
- Answered questions through online and phone services, helping guests navigate reservations and memberships
Volunteer & Educational Support - New Jersey State Museum - Trenton, NJ
(2025-06)
Supported Educational Services staff in delivering programming to museum guests
- Supervised youth visitors ages 5–17 during structured educational activities and exhibit engagement
- Managed several themed events as companion programming to museum exhibits
Dream Program Mentor - Mercer County Community College - Princeton & West Windsor, NJ
(2017-01)
Provided direct support to students with intellectual and developmental disabilities in classroom and community settings
- Implemented individualized education plans (IEPs) in collaboration with faculty and staff
- Maintained accurate student records including attendance, progress notes, and behavioral observations
- Facilitated one-on-one and small group instruction, adapting materials to diverse learning styles and needs
Contact Tracer / Case Investigator - NJ Department of Health - Hamilton, NJ
(2020-11 - 2021-06)
- Conducted structured interviews with COVID-positive individuals to identify close contacts under strict HIPAA confidentiality protocols
- Maintained accurate case records and entered data via contact tracing software and spreadsheets
- Coordinated with healthcare professionals, public health officials, and community organizations to facilitate support services
- Prepared regular reports tracking case volume, contact rates, and intervention outcomes
- Connected individuals in need with food assistance, medication, and quarantine resources
Census Canvasser - U.S. Census Bureau - Hamilton, NJ
(2020-05 - 2020-10)
- Conducted door-to-door outreach across assigned territories to ensure accurate household enumeration
- Recorded and verified resident data using federal mobile systems in compliance with confidentiality guidelines
- Managed daily routes independently, maximizing coverage and response rates
Copy Center Specialist / Sales Associate - Staples - Hamilton, NJ
(2021-01 - 2024-01)
- Managed high-volume customer service, print production, and UPS mailing operations in a fast-paced retail environment
- Designed and produced marketing materials including flyers, brochures, business cards, and posters for clients
- Trained new team members on company policies, procedures, and customer service best practices
- Handled cash management, register operations, and inventory tracking
Portrait & Photography Associate - JCPenney / Shutterfly - New Jersey
(2021-01 - 2022-12)
- Captured family and individual portraits using professional lighting setups and backdrops
- Managed appointment scheduling, data entry, and client communications
Photographer / Graphic Designer - Parterra Design - Trenton, NJ
(2019-10 - 2022-12)
- Photographed plant specimens for client catalogues and developed client-facing presentation materials
Video Editor / Assistant Editor - Children's Technology Review / Dust or Magic - Flemington, NJ
(2016-06 - 2017-01)
- Edited video content for web and YouTube including product demonstrations, panels, and interviews
- Reviewed developer-supplied content and captured original footage as needed
Intern - TrentonWorks - Trenton, NJ
(2016-05 - 2017-01)
- Operated Virtual Projection Tools (VPT) software to create public-facing digital art installations
- Coordinated setup and execution of a one-night art showcase event for students and faculty
