John Frankovich

Turning heroic hustle into repeatable delivery and account growth I specialize in scaling technology and B2B services businesses. My career has unfolded in two very different chapters.

𝐓𝐡𝐞 𝐅𝐢𝐫𝐬𝐭 𝐇𝐚𝐥𝐟 (𝐄𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 𝐒𝐜𝐚𝐥𝐞): Inside Tier-1 firms, I ran service businesses with real P&L weight. That meant solving complex client needs with technical capabilities while maintaining the operating muscle to deliver. That’s where I learned how growth, delivery, talent, and financials have to work together when the machine is dynamic and the stakes are high. Truly a P&L baptism by fire.

𝐓𝐡𝐞 𝐒𝐞𝐜𝐨𝐧𝐝 𝐇𝐚𝐥𝐟 (𝐌𝐢𝐝-𝐌𝐚𝐫𝐤𝐞𝐭): I deliberately took that experience to mid-market businesses, where the org is smaller and the playbook isn't fully written. That meant running U.S. operations for AI/ML specialty firms, integrating sales teams and leading service delivery for APAC-based technology services firms, and leading a full turnaround and exit at a digital experience and strategy agency, scaling revenue 4x and improving EBITDA by 420%.

𝐓𝐡𝐞 𝐜𝐨𝐦𝐦𝐨𝐧 𝐭𝐡𝐫𝐞𝐚𝐝: I build delivery organizations that keep clients renewing and expanding. Over the years, it's added up to $500M+ in sales, 1,000+ professionals led, 100+ enterprise clients, and 3 M&A integrations.

𝐏𝐫𝐢𝐧𝐜𝐢𝐩𝐚𝐥 & 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐀𝐝𝐯𝐢𝐬𝐨𝐫 𝐚𝐭 𝐈𝐐 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧 (𝐈𝐧𝐝𝐞𝐩𝐞𝐧𝐝𝐞𝐧𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐜𝐨𝐧𝐬𝐮𝐥𝐭𝐢𝐧𝐠 𝐩𝐫𝐚𝐜𝐭𝐢𝐜𝐞) (2024 – 𝐏𝐫𝐞𝐬𝐞𝐧𝐭)

Founded IQ Innovation to work with growth-stage B2B technology and services organizations on commercial strategy, optimizing client service delivery, operating performance, and scaling operating models.

• Built a PS operating roadmap for a $70M services firm, defining the shift from staff augmentation to a professional project-services model across offerings, pricing, sales execution, delivery governance, and resource management.
• Built and deployed AI agent workflows for research and analysis, incorporating reusable instructions, evidence controls, and retained context to improve personal productivity 6x.
• Advised multiple startups on go-to-market strategy, market positioning, and brand development.

𝐔𝐒 𝐌𝐚𝐧𝐚𝐠𝐢𝐧𝐠 𝐃𝐢𝐫𝐞𝐜𝐭𝐨𝐫 𝐚𝐭 𝐈𝐭𝐢𝐥𝐢𝐭𝐲 ($60𝐌 𝐄𝐮𝐫𝐨𝐩𝐞𝐚𝐧 𝐀𝐈/𝐌𝐋 𝐚𝐧𝐝 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐓𝐰𝐢𝐧 𝐟𝐢𝐫𝐦) (2023 – 2024)

Recruited to take direct accountability of the $20M U.S. subsidiary and transform it into an autonomous, self-sustaining business unit across San Diego, Silicon Valley, and Austin. Directed business strategy, go-to-market, service delivery, and internal operations while modernizing core service offerings.

• Delivered 20% growth while overseeing a $10M semiconductor managed-services account and securing contract renewal, with delivery spanning digital twins and machine learning applications.
• Established pre-sales solutioning team to formalize early-stage opportunities, solution design, and pricing discipline, accelerating sales pursuits for AI, Advanced Analytics, and Digital Twin offerings.
• Consolidated U.S. leadership team and implemented KPI/OKR-driven strategic planning aligning U.S. subsidiary with global objectives.

𝐑𝐞𝐭𝐚𝐢𝐧𝐞𝐝 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 𝐋𝐞𝐚𝐝𝐞𝐫 𝐚𝐭 𝐁𝐞𝐲𝐨𝐧𝐝𝐬𝐨𝐟𝐭 ($600𝐌 𝐂𝐡𝐢𝐧𝐞𝐬𝐞 𝐦𝐮𝐥𝐭𝐢𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐜𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐜𝐲 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐢𝐧𝐠 𝐈𝐓 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐚𝐧𝐝 𝐝𝐢𝐠𝐢𝐭𝐚𝐥 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬) (2022 – 2023)

One-year executive retainer with U.S. leadership to build, commercialize, and launch a U.S. Data & AI Innovation Center. Took direct accountability for market positioning, solution portfolio development, and sales enablement. Served as the strategic bridge to APAC engineering centers, evaluating delivery capabilities and adapting case studies for U.S. market adoption.

• Established GTM Strategy by defining market positioning, partner ecosystem, and operational delivery alignment required to stand up the new Data & AI innovation center across North America.
• Built Sales Pursuit Engine through standardized deal-governance, pricing guidelines, and sales collateral to equip sales teams and accelerate early pipeline growth.
• Launched 3 high-margin solution packages by converting core APAC Data & AI capabilities into repeatable, market-ready offerings complete with implementation playbooks and fixed pricing.

𝐕𝐢𝐜𝐞 𝐏𝐫𝐞𝐬𝐢𝐝𝐞𝐧𝐭, 𝐔𝐒𝐀 𝐚𝐭 𝐢𝐒𝐨𝐟𝐭𝐒𝐭𝐨𝐧𝐞 ($100𝐌 𝐔.𝐒. 𝐬𝐮𝐛𝐬𝐢𝐝𝐢𝐚𝐫𝐲 𝐨𝐟 𝐀𝐏𝐀𝐂-𝐨𝐰𝐧𝐞𝐝 𝐞𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 𝐭𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐜𝐨𝐧𝐬𝐮𝐥𝐭𝐢𝐧𝐠 𝐟𝐢𝐫𝐦) (2019 – 2021)

Led U.S. pre-sales, delivery, and customer success following several smaller acquisitions. Unified strategy, organizational structures, and localized decision-making to service North American enterprise clients. Consolidated siloed regional operations into an integrated national sales and delivery organization.

• Delivered 40% revenue growth by integrating standalone sales teams across Seattle, New York, and Boston into a single national sales structure, establishing standardized pricing, and common pursuit processes
• Optimized delivery performance to drive a 17% margin improvement through a strategic PMO and RMO, replacing disjointed engineering pods with a centralized talent pool and project-level financial reporting.
• Capitalized on Global Capabilities through localization strategies that bridged cultural and strategic gaps between U.S. client expectations and APAC delivery centers, securing $12M in joint sales opportunities

𝐕𝐢𝐜𝐞 𝐏𝐫𝐞𝐬𝐢𝐝𝐞𝐧𝐭, 𝐂𝐥𝐢𝐞𝐧𝐭 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐚𝐭 𝐍𝐞𝐚𝐥 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬 (𝐅𝐨𝐮𝐧𝐝𝐞𝐫-𝐥𝐞𝐝 $20𝐌 𝐀𝐈/𝐌𝐋 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐜𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐜𝐲 𝐚𝐧𝐝 𝐭𝐨𝐩-𝐭𝐢𝐞𝐫 𝐌𝐢𝐜𝐫𝐨𝐬𝐨𝐟𝐭 𝐩𝐚𝐫𝐭𝐧𝐞𝐫) (2017 – 2019)

Recruited to drive revenue growth, elevate GTM execution, and modernize customer operations. Led the firm’s operational scale-up, instilling the financial discipline, operational excellence, and upgraded Mumbai Development CoE required to transform a founder-led company into an acquisition-ready platform.

• Drove 41% annual revenue growth by launching new suite of AI/ML and Data Modernization offerings, directing GTM execution to secure strategic enterprise engagements with LinkedIn, Costco, and Corning.
• Scaled offshore capacity by 34%, leading teams of data scientists, engineers, and analysts developing custom machine learning models for demand and sales forecasting.
• Restored financial integrity as Interim CFO by institutionalizing monthly close processes alongside KPI, P&L, and cash flow reporting

𝐆𝐥𝐨𝐛𝐚𝐥 𝐕𝐢𝐜𝐞 𝐏𝐫𝐞𝐬𝐢𝐝𝐞𝐧𝐭, 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐚𝐭 𝐂𝐨𝐦𝐜𝐚𝐬𝐭 𝐍𝐁𝐂𝐔𝐧𝐢𝐯𝐞𝐫𝐬𝐚𝐥 ($50𝐌 𝐒𝐚𝐚𝐒 𝐝𝐢𝐯𝐢𝐬𝐢𝐨𝐧 𝐩𝐫𝐨𝐯𝐢𝐝𝐢𝐧𝐠 𝐧𝐞𝐱𝐭-𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐬𝐭𝐫𝐞𝐚𝐦𝐢𝐧𝐠 𝐯𝐢𝐝𝐞𝐨 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬) (2013 – 2017)

Led global professional services, technical pre-sales, and customer success to scale the enterprise Digital Experience (DX) streaming video platform business. Integrated cross-functional teams and post-sale workflows supporting 1B+ monthly video streams for Fortune 500 media giants.

• Tripled revenue over three years, averaging 72% YoY growth by orchestrating a unified sales and delivery operation that generated $50M in service and product fees.
• Guaranteed 99.99% uptime for Tier-1 global live events, including the Super Bowl, Olympics, and Formula 1; managed the high-consequence intersection of SaaS platform and global broadcast requirements.
• Captured a 15% margin gain in operational efficiency by introducing an enterprise-wide Agile Development Framework and deploying automated financial tracking and reporting tools (Salesforce/FinancialForce)

𝐂𝐡𝐢𝐞𝐟 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 𝐎𝐟𝐟𝐢𝐜𝐞𝐫 𝐚𝐭 𝐑𝐚𝐦𝐩 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐆𝐫𝐨𝐮𝐩 (𝐔𝐗/𝐔𝐈 𝐜𝐫𝐞𝐚𝐭𝐢𝐯𝐞 𝐝𝐞𝐬𝐢𝐠𝐧 𝐚𝐧𝐝 𝐝𝐢𝐠𝐢𝐭𝐚𝐥 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐚𝐠𝐞𝐧𝐜𝐲) (2009 – 2013)

Recruited to lead a turnaround and strategic market pivot for this UX/UI creative design agency specializing in B2C Digital Experience (DX) and user-centered design. Transformed the business by repositioning the brand, scaling operations, and delivering 4x revenue growth, resulting in a successful acquisition by People Tech Group.

• Grew revenue from $3M to $12M and improved EBITDA by 420%.
• Secured 50% YoY new client growth, including new major accounts Starbucks, F5, and T-Mobile
• Consolidated debt, streamlined operations, and successfully sold the company.
• Awarded Inc. 5000’s Fastest Growing Private Companies

𝐒𝐞𝐧𝐢𝐨𝐫 𝐕𝐢𝐜𝐞 𝐏𝐫𝐞𝐬𝐢𝐝𝐞𝐧𝐭 𝐚𝐭 𝐂𝐚𝐩𝐠𝐞𝐦𝐢𝐧𝐢 ($22𝐁+ 𝐠𝐥𝐨𝐛𝐚𝐥 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐜𝐨𝐧𝐬𝐮𝐥𝐭𝐢𝐧𝐠 𝐚𝐧𝐝 𝐈𝐓 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐟𝐢𝐫𝐦) (2002 – 2007)

Launched and led the West Coast region of Capgemini's Sogeti division, transforming a 30-person seed team into a high-performing consulting business with full P&L ownership across regional expansion and enterprise client acquisition.

• Grew revenue by 317%, operating profit from -3.8% to 9.9%, and expanding gross margin 26%
• Led sales team to $100M+ in closed deals; personally secured $20M+
• Scaled team from 30 to 200, supporting major clients including Microsoft, Amazon, Nike, Chase, and AT&T
• Recognized with Capgemini’s Global Elite