Jordan Harrington

I am an experienced healthcare leader and registered diagnostic medical sonographer with over 13 years of experience in patient care, diagnostic imaging, and team leadership. Currently serving as a Sonography and Patient Access Supervisor at Palo Alto Medical Foundation, I oversee department operations, patient scheduling, staff development, workflow optimization, and quality patient care.

Sonography/Patient access Supervisor at Palo Alto Medical Foundation (2014 – Present)

Lead and supervise sonography department operations and oversee patient access.

• Manage Epic scheduling for patient exams.
• Prepare and maintain on-call schedules for the Urgent Care Center (UCC).
• Submit and track equipment requests and ensure proper maintenance.
• Review and assess patients' prior medical history for exam preparation.
• Oversee and perform diagnostic ultrasound exams across various modalities.
• Supervise patient access staff, ensuring efficient patient flow and compliance with scheduling protocols.
• Coordinate with other departments to improve patient access and satisfaction.
• Communicate and collaborate with radiologists and medical teams.
• Complete necessary exam worksheets and documentation.
• Maintain ultrasound exam rooms with required supplies and equipment.
• Handle sick calls and provide backup support for colleagues.
• Lead and train staff to ensure a high level of care and accuracy in procedures.

Sonographer Lead at Palo Alto Medical Foundation (2014-01 – 2024-12)

Managed a team of sonographers and ensured high-quality care.

• Led a team of sonographers, ensuring adherence to safety protocols and quality standards.
• Assisted in training and mentoring new staff members.
• Coordinated daily workflow and assignment of patient exams.
• Acted as a point of contact for staff inquiries and patient-related concerns.

Sonographer II at Chinese Hospital (2013-01 – 2015-12)

Performed ultrasound exams and assisted in patient care.

• Reviewed patients' prior medical history before exams.
• Performed diagnostic ultrasound exams, including abdominal, OB/GYN, and vascular studies.
• Communicated with radiologists and other healthcare professionals.
• Managed exam documentation and patient records.
• Ensured exam rooms were well-stocked and organized.

Sonography Intern at Chinese Hospital (2012-01 – 2013-12)

Provided assistance with patient care and ultrasound exams during internship.

• Supported sonographers in performing diagnostic exams.
• Assisted in patient positioning and equipment setup.
• Participated in educational and training sessions.

Pharmacy Technician at UCSF Medical Center (2011-01 – 2013-12)

Assisted in preparation and distribution of medications.

• Prepared intravenous (IV) admixtures, including IVIG and TPN.
• Compounded medications and managed IV supplies.
• Operated Pyxis and CII safe machines for medication management.
• Restocked automated dispensing cabinets and managed drug inventory.
• Performed billing tasks, including charges and credits.
• Communicated with hospital staff and patients regarding medications.

Pharmacy Technician at Enloe Medical Center (2007-01 – 2011-12)

Performed similar duties as above, ensuring accurate medication preparation and distribution.

• Prepared and distributed medications, ensuring quality and accuracy.
• Stocked shelves, checked for outdated medications, and maintained inventory.
• Assisted in hospital-wide communication and medication dispensing.

Bachelor of Science in Diagnostic Medical Sonography – Kaiser Permanente School of Allied Health Sciences

Chemistry Coursework – San Francisco State University

Associate of Science in General Education – College of the Sequoias

Pharmacy Technician Program – College of the Sequoias