Joseph Rosenquist
Client Service Representative
Talent
OwatonnaMember since October 29, 2026
CommunicationTechnical SupportCustomer ServiceCollaborationCoaching
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CommunicationTechnical SupportCustomer ServiceCollaborationCoaching
About
Motivated and dependable individual with strong communication, teamwork, and problem-solving skills. Quick to learn new tasks and committed to providing excellent customer service. Eager to contribute to a positive work environment, while continuing to grow professionally.
Experience
Shift Manager at Dairy Queen (2024-12 – 2026-06)
- Supervised and supported team members in assisting customers daily, providing high-quality customer service.
- Managed cash-handling, register reconciliation, and end-of-shift reporting with complete accuracy.
- Monitored inventory levels, reported lows and highs to upper management, and restocked when necessary.
- Ensured compliance with company policies and safety regulations.
Retail Sales Associate at Wagner Foods (2023-05 – 2024-05)
- Provided excellent customer service by assisting customers with product selection and resolving inquiries.
- Processed transactions with complete accuracy using POS systems, while maintaining cash-handling standards.
- Maintained accurate cash drawer balances and end-of-shift cash reconciliation.
- Maintained confidentiality of sensitive financial information in accordance with bank policies.
Education
High School Diploma – Big Lake Senior High (2026)
Skills
Client Service Representative