Jt Lowery

Dedicated professional with a diverse background in administrative coordination and customer service. Highly organized and adaptable, with a strong commitment to workplace safety and operational efficiency. Proven ability to master new systems quickly and manage multiple priorities in fast-paced environments.

Material Handler/ Electrical Assembly - Spike Electric

• Skilled at moving, storing, and tracking critical electrical and manufacturing components. Strong track record of executing cycle counts, minimizing material shortages, and ensuring strict compliance with OSHA safety protocols.
• Performed precise soldering, wire stripping, and terminal crimping on wire harnesses, maintaining a zero-defect rate on final assemblies.

Warehouse - Clorox

• Loading & Unloading: Managed the loading of outgoing trailers, ensuring complex weight distribution and dock locking systems were secured according to DOT standards.
• Inventory Accuracy: Utilized SAP ERP systems and handheld scanners to record material movements, perform cycle counts, and verify product quantities against purchase orders.
• Regulatory Adherence: Maintained full compliance with OSHA, DOT, and GMP (Good Manufacturing Practice) standards, specifically in the handling and storage of temperature-sensitive or hazardous materials.

Administrative/Clinical Coordinator - Baltimore City Community College

• Streamlined office operations by managing digital and physical filing systems.
• Coordinated schedules and communications between departments to ensure project deadlines were met.
• Utilized Microsoft Word to draft professional correspondence, reports, and internal memos.
• Demonstrated high attention to detail while managing data entry and inventory tracking.

Customer Service Representative - Aetna

• Resolved complex customer inquiries with professionalism and a solutions-oriented mindset.
• Maintained accurate customer records and processed transactions with 100% accuracy.
• Adapted quickly to new software platforms and updated protocols to improve service delivery.
• Consistently met or exceeded performance goals regarding call volume and satisfaction ratings.

UMUC Maryland