Material Handler/ Electrical Assembly - Spike Electric
- Skilled at moving, storing, and tracking critical electrical and manufacturing components. Strong track record of executing cycle counts, minimizing material shortages, and ensuring strict compliance with OSHA safety protocols.
- Performed precise soldering, wire stripping, and terminal crimping on wire harnesses, maintaining a zero-defect rate on final assemblies.
Warehouse - Clorox
- Loading & Unloading: Managed the loading of outgoing trailers, ensuring complex weight distribution and dock locking systems were secured according to DOT standards.
- Inventory Accuracy: Utilized SAP ERP systems and handheld scanners to record material movements, perform cycle counts, and verify product quantities against purchase orders.
- Regulatory Adherence: Maintained full compliance with OSHA, DOT, and GMP (Good Manufacturing Practice) standards, specifically in the handling and storage of temperature-sensitive or hazardous materials.
Administrative/Clinical Coordinator - Baltimore City Community College
- Streamlined office operations by managing digital and physical filing systems.
- Coordinated schedules and communications between departments to ensure project deadlines were met.
- Utilized Microsoft Word to draft professional correspondence, reports, and internal memos.
- Demonstrated high attention to detail while managing data entry and inventory tracking.
Customer Service Representative - Aetna
- Resolved complex customer inquiries with professionalism and a solutions-oriented mindset.
- Maintained accurate customer records and processed transactions with 100% accuracy.
- Adapted quickly to new software platforms and updated protocols to improve service delivery.
- Consistently met or exceeded performance goals regarding call volume and satisfaction ratings.
