Juan Juliao Velez

I am a very sociable, professional and organized person, I stand for my word, when I say I am going to do something I get it done. People that know me would say the same and that I am a problem solver and someone who is trustworthy.

I am a BA who switched careers to IT about 6 years ago, I saw an opportunity and I decided to make the change. So I learned computer networking and along with what I already knew about computers was able to make the move. From a young age I have always been interested in technology, luckily the schools that I attended had a decent focus on getting us involved with technology, also having computers at home gave me that exposure.

I am from Barranquilla, Colombia where Shakira and Sofia Vergara are from and the reason I am living in the US is because my wife served PC in a town about 3 hours away from my city and that is why I am here and currently I am looking for a job since me and my team were laid off about two months ago.

PROFESSIONAL EXPERIENCE

ALERT LOGIC – FORTRA

Atlanta, GA. USA

Alert Logic, a leading provider of cloud-based/On Prem. security solutions, offers cutting-edge threat management and compliance services

Technical Support Engineer (Security Analyst)

Sept 2022 – March 2024

• Deployment of network monitoring devices, system upgrades, Syslog configuration and log management
• Troubleshot network connectivity and security configurations, syslog configuration and IDS monitoring
• Resolving 3-28 customer inquiries daily for technical problems through remote screen share, phone calls, and emails

CISCO - SYKES COLOMBIA A top-rated CISCO partner for bilingual Network Engineers

Support Engineer (IT), Content Security Devices

Barranquilla, Colombia

July 2019 – March 2021

• Provisioned, deployed, managed upgrades and created/maintained message filters for CISCO content security devices
• Installed, configured, and troubleshot AsyncOS in addition to implementing backup, import and restore configurations
• Troubleshot 5-25 DNS, MX records, malicious IP addresses, malware detection, and blacklisting/whitelisting issues daily

KITCHEN ART A custom kitchen remodeler with an emphasis on modern appliances and design

General Manager

Barranquilla, Colombia

November 2017 – August 2019

• Managed 6 employees and client relations for 60+ construction projects, completing 60% of projects earlier than anticipated

UNITED STATES PEACE CORPS

Manatí Atlántico, Colombia A U.S. based agency and service program of trained personnel sent as volunteers to assist developing nations

Budget Coordinator, Workshops for Peace

July 2017 – March 2018

• Developed a $2.6K grant budget with Friends of Colombia, maximizing resources for 25 adults and 45 children
• Organized accounting reports for US government for 100 hours of volunteer work, identifying lowest cost suppliers

EDUCATION & CERTIFICATIONS

Atlanta, GA

COMPTIA

CompTIA Security+

AMAZON WEB SERVICES TRAINING AND CERTIFICATION

AWS Cloud Practitioner Certification CLF-01

PEARSON VUE

CCNA Certification (Routing & Switching CCNA-200-301)

UNIVERSIDAD SIMON BOLIVAR

Bachelor of Science in Business Administration, Minor: Finance

SKILLS

Atlanta, GA

Atlanta, GA

Barranquilla, Colombia

Barranquilla, Colombia

• Microsoft OS • Linux OS • SIEM MGMT • Cisco • AWS • VMware • Wireshark • Basic Python • HTML CSS