Tony Rama

I am knowledgeable in Network Design Architecture with expertise in CCNA Routing, switching, CCNP Security, TCP/IP, DNS,DHCP, BGP, OSPF, MPLS, and SD-WAN. Skilled in VMware vCenter management, automation, and scripting using PowerShell. Experienced with MS SQL databases, Firewall technologies including Cisco ASA, FortiGate, SonicWall, and Palo Alto. Knowledgeable in Microsoft Exchange, Linux, and Windows Server environments (2012, 2016, 2022), with good understanding of MCSA

Ledgent Technology December 2024 to April 2025 Network Systems Administrator

• Leading multiple Projects with improving Network infrastructure
• Worked on upgrading Main and backup circuits
• Configured setup failover circuits 
• Build vmware esxi hosts, create clusters 
• Work on the migration of vm from old esxi host to new
• Work on upgrading esxi host, vcenter 
• Monitoring and troubleshooting network issues across multiple locations, in Texas, Mexico, Bakersfield, and Rancho Cucamonga.
• Resolved network issues related to LAN, WAN, and site-to-site VPN connectivity.
• Administered Cisco ASA and FortiGate firewalls to ensure network security and performance.
• Monitored network performance to ensure high availability and optimize system efficiency.
• Conducted advanced troubleshooting of hardware and software configurations, resolving complex connectivity, latency, and performance issues.

• Employed security management tools to protect sensitive data and maintain secure network operations.
•  Performed regular backups and implemented disaster recovery procedures to ensure data integrity and business continuity.
• Work with multiple databases, setup, troubleshooting, upgrades
• Setup, Managed users in Active Directory
• Troubleshooting problems with DHCP, DNS
• Created about 80 comprehensive system and network processes, easy to use documentation for techs, Network diagrams, configurations 
• Coordinated with vendors, internet service providers, and network security teams to ensure timely resource procurement and issue resolution.
• Managed cloud network operations, including AWS server monitoring 
• Worked with PowerShell scripting to fix problems for users
• server upgrades - Windows Server 2012 to 2022, ensuring improved system performance and security.
• Contributed to managing and tracking the IT budget through a SaaS platform.
• Collaborated in setting up new VOIP system, setting up firewalls, and installing phones.

Eagle Community Credit Union April 2020 -Dec 2024

Senior Network Systems Administrator

• Leading multiple projects from beginning to completion 
• Worked with upgrading Core system servers and applications 
• Create detail documentation of new projects and procedures 
• Manage and maintain network devices, servers , computer and cloud systems. 
• Monitored vmware vcenter environment, esxi hosts, managed clusters, troubleshooting, upgrading, system patching 
• Monitoring Network devices , computer systems, cloud environment and virtualize environment, using different cyber security tools. IPS, SIEMs, NGF
• Performed regular upgrades and maintain vmware vcenter environment.
• Worked on upgrading network from MPLS to SDWAN across 7 locations 
• Worked on configurations and troubleshooting of Cisco routers and switches, Sonicwall firewalls, SDWAN devices, Meraki Aps, site to site vpn
• Coordinate with vendors and contractors to complete installations 
• Create and configure automated jobs, scripts 
• Manage Windows Servers 2012- 2016, 2019, 2022 
• Migrated old sharepoint server to sharepoint online, 
• Managed sharepoint files, sites for collaboration, one drive, manage access, permissions. 
• Performed server patching and upgrades 
• Create, edit scripts for different systems
• Manage monitoring 
• Cisco Telephone systems, Call Manager, Unity, Cisco Prime Collaboration
• Implement cyber security solutions, MFA, vulnerability scans, remediations 
• Manage firewall rules, spam filter, configure rules, 
• Troubleshoot problems with Active Directory, DNS, DHCP, MS exchange, office 365
• Upgrading servers, migrating SQL database, updating software
• Train users to deploy New software, updates, upgrades
• Manage, maintain bank core symitar systems
• Resolve escalated tickets
• Work with Vendors to implement new Technology, software , network solutions
• Office 365 exchange Admin, AD GPOs
• Create documentation for new procedures

Systems Engineer

• Managed Network infrastructure for over 50 companies 
• Troubleshooted problems with Servers, Network devices, computers 
• Provide Level II-III technical support for 500 plus users
• Upgraded and migrated servers and sql databases 
• Managed vmware esxi environment. Builded servers, installations, configurations, setup DC environments for small companies 
• Worked with esxi vmware vcenter environment, upgrades, virtualization
• Managed Active directory,DNS, DHCP Group Policies, 
• Managed exchange Server, office 365 environment, Retention Policies
• Managed, Troubleshooted problems with Cisco Routers, switches, Sonicwall Firewalls, VPN connections
• VOIP troubleshooting 
• Managed vmware, vcenter, esxi host as well as MS hyper visor.
• Fixed problems with Mac computers, laptops, desktops 
• Created documentation for each customer 
• Managed SQL servers, and troubleshooting 
• Setup VPN site to site connections, troubleshooting 
• Performed backups, monitoring, data recovery when needed with veeam 
• Resolve escalated Network problems 

Systems Administrator

• Managed Systems ,Network and Supported over 500 users 
• Managed Windows Server environment
• Manage, configure , troubleshoot , Cisco-Routers and switches
• Troubleshooted problems with Network, software, applications
• Troubleshooting problems with ms sql databases
• Office 365 exchange administration
• Setup new users in Active Directory
• Troubleshooting problems with DHCP, DNS
• Deployed, imaged desktops using Microsoft SCCM 
• Managed Exchange Server, Group Policies
• Managed Palo Alto firewall, Network rules
• Setup vpn access for remote users
• Troubleshooting problems with software/hardware
• Performed Windows Server updates
• Create documentation for new procedures, troubleshooting
• Used Microsoft hyper v to manage servers 

Stanbridge University - Information Technology

Associate of Science (AS) in Network Administration