Juwan Burgess
Communications Professional | Ramp Agent | Security | Customer Service
Talent
San AntonioMember since June 29, 2026
Strong CommunicationTeamwork
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Strong CommunicationTeamwork
About
Organized and dependable professional with experience in aviation ground operations, security, and customer service. Strong communication, problem-solving, and teamwork skills. Committed to workplace safety, efficiency, and delivering excellent service in fast-paced environments.
Experience
Ramp Agent at Menzies Aviation (2026-03 – Present)
- Load and unload aircraft baggage and cargo safely and efficiently.
- Follow all airline and airport safety procedures.
- Coordinate with team members to ensure on-time departures and arrivals.
- Maintain a safe and organized work environment.
Security Officer at Tin Roof (2024-06 – 2024-06)
- Maintained a safe environment for guests and employees.
- Monitored entrances and responded to security concerns professionally.
- Assisted with crowd management and incident reporting.
Sales Representative (Call Center) at OneTouch Direct (2023-01 – 2023-05)
- Assisted customers by phone with products and services.
- Resolved customer concerns while providing excellent service.
- Demonstrated strong communication and problem-solving skills.
Education
Bachelor of Arts in Communications Studies / Speech Communication and Rhetoric – Indiana University (2017 – 2022)
Skills
Communications ProfessionalRamp AgentSecurityCustomer Service
