Kalah Cravens

Organized and detail-oriented Healthcare Administration Specialist with over 8 years of foundational experience optimizing clinical workflows, administrative operations, and medical practice tracking within highly regulated health environments. Proven competency managing physician schedules, verifying operational accuracy, and generating critical reporting pipelines for state health departments. Adept at navigating complex compliance metrics and client communication, combining formal healthcare management education with a strong technical mastery of digital productivity suites to support a growing, remote-first healthcare organization.

Administrative Assistant II - UT Tyler Health Science Center - Tyler, TX

(2020-01 - 2026-03)

• Spearheaded daily operational and administrative coordination for clinical and academic medical departments under strict institutional guidelines.
• Managed complex training trackers, organized credentialing parameters, and coordinated procurement operations, reducing processing delays for new inventory.
• Supported staffing pipelines by managing travel arrangements, logistics, and registration frameworks for required personnel development modules.
• Leveraged advanced digital spreadsheets to maintain accurate tracking systems for departmental workflows and executive scheduling needs.

Administrative Assistant - UT Tyler Health Science Center - Tyler, TX

(2018-01 - 2020-12)

• Served as a main operations point of contact for clinical safety tracking, executing physical and virtual walkthroughs to evaluate isolation statuses.
• Compiled real-time research and audit metrics to build comprehensive operational reports, facilitating daily updates to the Department of State Health Services.
• Maintained immaculate organization of confidential clinical documentation in absolute adherence to strict HIPAA privacy standards.

Patient Access Representative - UT Tyler Health Science Center - Tyler, TX

(2017-01 - 2018-12)

• Coordinated front-of-house operations to manage a seamless client encounter pipeline, handling inbound and outbound hospital stakeholder correspondence.
• Executed data input processes for registration, scheduling updates, and insurance verification workflows with a zero-error target.
• Maintained clear and professional communications with providers, technicians, and administrators to optimize overall practice flow.

Data Entry Operator II - Office of the Attorney General

(2014-01 - 2016-12)

• Input, scanned, and cataloged complex legal documentation and critical docket files into centralized virtual records systems.
• Managed multi-county scheduling lines and calendars to meet strict organizational and operational process timelines.
• Supported administrative case workflows by analyzing cross-referenced file variables to guarantee record-keeping accuracy.

Bachelor of Applied Science - Healthcare Management - University of Texas at Tyler (2026-12)

Associate of Applied Science - Medical Office Management - Tyler Junior College (2016-05)