Kate Fay

Dynamic and ambitious non-profit professional with a passion for the challenges faced in the delivery of excellent services. Proven track record of leading successful teams and coordinated numerous successful bids to secure new business and funding opportunities. Significant experience managing organizational and cultural change.

Built strong working relationships with colleagues and stakeholders throughout the sector at all levels and developed successful management style based on clear communication, enabling teams to perform and deliver outstanding service.

Executive Director - One House at a Time - Ambler, PA

(2018-01)

Oversees comprehensive nonprofit operations through significant year on year growth spanning fundraising, program development and delivery, and operations coordination. Leads strategic planning initiatives and technology implementation to drive organizational growth, development and continuous improvement. Cultivates donor engagement strategies, manages operational logistics and inventory systems, and enhances organizational reach through strategic communications, social media growth and partnerships within the community.

Director of Business Development - Just Housing Group - UK

(2011-01 - 2014-12)

• Developed new business opportunities, developing contacts within sector and building on existing relationships to enable business to grow.
• Responsible for service improvement and process management.

Director of Operations - Adactus Housing Association - UK

(2006-01 - 2011-01)

• Leader of organization with an operating turnover of £55 million.
• Responsible for over 7000 homes incorporating General Needs Housing, Sheltered Housing Schemes, Supported Housing Schemes and PFI investment services and maintenance investment program of over £5 million.
• Staff team of over 150 people across 4 Regional Teams.
• Achieved national recognition in ASB awards.
• Developed in-house financial inclusion service generating over £100K additional income for residents.
• Improved tenant satisfaction levels to achieve top quartile performance.

Regional Manager - Great Places Housing Group - UK

(2004-01 - 2006-12)

Operations Manager - Great Places Housing Group - UK

(2002-01 - 2004-12)

Housing Officer - MMHA - UK

(2000-01 - 2002-12)

Intern - Manchester Housing - UK

(1999-06 - 1999-09)

Intern - North British Housing Association - UK

(1998-02 - 1998-09)

Board Member - Women's Center of Montgomery County

(2018-01)

Girl Scout Leader - GSEP - USA

(2016-01 - 2019-06)

Breast Feeding Counselor - BCT - Brussels, Belgium

(2012-01 - 2015-01)

Fundraiser - Retrak - Brussels, Belgium

(2013-01 - 2015-01)

Group Coordinator - BCT - Brussels, Belgium

(2011-01 - 2015-01)

Chartered Member - Chartered Institute of Housing

MSc - Housing & Social Policy - University of Salford (UK) (1999-01 - 2001-12)

BA (Hons) - Politics & Social Policy - University of Manchester (UK) (1996-01 - 1999-12)