Kate Krause
Owner / E-Commerce Operations & Support Specialist
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About
Versatile administrative, media, operations, and information services professional with 15+ years of experience supporting executives, coordinating workflows, producing live broadcast content, managing digital inventory systems, and organizing complex information. MLIS candidate specializing in information organization, metadata, digital libraries, and research support. Known for exceptional accuracy, clear communication, and the ability to manage high-volume, detail-heavy work independently in fast-paced environments.
Experience
Owner / E-Commerce Operations & Support Specialist - Bless Your Heart Vintage (back2basicsvtg) - Milwaukee, WI
(2014)
- Manage full-cycle digital operations including inventory, logistics, customer support, and vendor communication
- Maintain detailed records for 100+ items with precise metadata, consistent descriptions, and organized cataloging
- Reconcile invoices, purchase logs, and digital records with zero discrepancies
- Apply taxonomy, tagging, and structured descriptions to optimize searchability and retrieval
- Troubleshoot platform issues, delivery problems, and customer concerns with clear, professional communication
- Adapt quickly to changing algorithms, policies, and digital tools to maintain business performance
Executive Assistant - Bryant & Stratton College - Milwaukee, WI
(2013 - 2014)
- Managed sensitive student and faculty records with strict confidentiality and compliance
- Coordinated complex scheduling, documentation workflows, and academic record processes
- Assisted students and staff with information requests, technology support, and problem resolution
- Streamlined office operations and vendor coordination to improve daily workflow
- Served as liaison between departments, ensuring clear communication and timely follow-through
Morning News Producer - WITI Fox 6 - Milwaukee, WI
(2007 - 2013)
- Produced daily morning newscasts under strict deadlines with exceptional accuracy
- Coordinated scripts, video assets, and live broadcast elements across multiple teams
- Performed rapid fact-checking and source verification using multiple databases and sources
- Responded instantly to breaking news and technical malfunctions, adjusting rundowns in real time
- Operated complex newsroom software and digital asset systems; provided immediate troubleshooting
Education
Master of Library & Information Science (MLIS) - Knowledge Organization, Reference Services, Information Literacy Instruction, Digital Libraries, Metadata - University of Wisconsin-Milwaukee (2027)
Bachelor of Arts - Mass Communications / Marketing - Concordia University Wisconsin
Associate of Applied Science - Television & Video Production - Milwaukee Area Technical College
